Ultra Guard Security Systems

7600-A Lindbergh Dr
Gaithersburg, MD 20879 301-570-0700
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Quality

Consumer Ratings for Ultra Guard Security Systems — 51 Ratings

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Complaints for Ultra Guard Security Systems

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Areas Served by Ultra Guard Security Systems:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for Ultra Guard Security Systems

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Consumer from Frederick, MD
Sep 25, 2022
We highly recommend UltraGuard Security Systems. We have used them twice in the last year for the installation of a new security system and the ongoing monitoring services in two different houses in Frederick, MD. We have been extremely happy with the various staff we have encountered, the security systems, and ongoing services provided to us. Ms. Lindsey Pearce spent a significant amount of time with us at each home to discuss our concerns and needs with a security system, she throughly evaluated each house to see the type of security system it could accommodate, and she recommended some additional needed security coverage that we hadn’t considered. Ms. Pearce ensured this was a system tailored to our needs and she did not push any additional available features we were not comfortable with in our security system. Ms. Pearce is a very professional, extremely knowledgable, polite, patient and genuinely caring person. Her helpfulness in explaining the options in terms we would understand and her calm and kind demeanor helped us identify the UltraGuard security system that would work best for us. The different staff members who installed both security systems were very professional and knowledgable. They spent a significant amount of time verifying every aspect of the system was properly working then patiently walked us through the security system features to ensure we were comfortable with and understood the security systems. Mr. Andy Divico, Operations Manager, assisted us with the first installation and with subsequent trouble-shooting (due to user error!). We are very grateful to him for his responsiveness, patience, knowledge, and his exceptional customer service. Every person we have encountered have responded immediately, provided exceptional customer service, and are great representatives of UltraGuard. We are thoroughly happy with UltraGuard Security System staff, equipment, monitoring, and overall service. We feel like we are in good hands with UltraGuard.
Consumer from Washington, DC
Aug 24, 2022
A wonderful Home Security firm with techs on call at all hours to handle emergencies or problems with our security system
Consumer from Washington, DC
Jan 30, 2021
An excellent company, pleasant staff, responsive crews, after-hours monitoring.

...and 11 more consumer comments for Ultra Guard Security Systems