USA Insulation

7554 Rickenbacker Dr
Gaithersburg, MD 20879800-800-5799

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Consumer Comments for USA Insulation

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Consumer from Washington, DC
Mar 16, 2019
Recommended
The experience with USA Insulation was very positive from start to finish. From the first call, the owner, Brian, spent time discussing my questions about the company’s services and insulation products. Mike came on time for an estimate and also helpfully discussed our questions about cutting into a plaster ceiling, what would happen if asbestos or animal intrusion were discovered, covering light fixtures and other initial install work, R-levels, insulation types, etc. After getting quotes from two other well-reviewed and professional companies, we had follow-up questions for Mike about foam insulation and caulk to seal potential cracks and openings, which he helpfully answered by email. Mike was always quick to say what extra services that we would not benefit from. USA Insulation does not install access hatches after cutting a ceiling access point, unlike the other two companies. However, USA Insulation gave the most competitive bid at the outset, and gave us confidence about how they would handle anything unexpected and stay close to their estimate. Because they are popular, they could not come to Northwest DC for a couple of weeks after we decided to move forward. They were worth the wait. The two-person crew that came arrived on time, were very professional tidy, and patiently walked through my questions confirming the products being used, R-levels, light covers, and letting me take a look and take photos at each work stage. They covered floors and furniture before starting, and took out debris and vacuumed once they finished. They also installed some insulation in our basement where we had done some plumbing work behind the walls. When I asked them to add as much R-19 insulation that could fit between the pipes and wall, they obliged and carefully tucked as much as they could – a process that included contorting into awkward spaces to insert the insulation. Because our attic’s roofline and beams prevented the team from installing 4 out of the 6 light covers, Brian reduced the final cost. It has been a week since the insulation was installed, and we are pleased with the comfort of our room temperature now. We are very pleased with USA Insulation’s services.
Consumer from Potomac, MD
Mar 03, 2019
Recommended
What a great bunch of guys! Jimmy and his crew were such professionals and made my 48 year old house warm and comfy. My upstairs was freezing fir years and they insulated the attic and foamed all exterior walls. It made a huge difference and now I don’t have to crank my central heating non stop while using Soave heaters in every room on top floor. They were all such nice, hard working men. I recommend them highly.
Consumer from Ellicott City, MD
Mar 18, 2018
Not Recommended

...and 9 more consumer comments for USA Insulation