Jim McPherson

1217 Woodside Pkwy
Silver Spring, MD 20910 301-589-4989

Ratings

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Consumer Ratings for Jim McPherson — 6 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Consumer Comments for Jim McPherson

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Consumer from Silver Spring, MD
Nov 10, 2020
Recommended
Did a great job for a fraction of the price quoted by competitors. Jim did a repair job for $500 when a competitor quoted $16,000 for a completely unnecessary rebuild.
Consumer from Washington, DC
Nov 03, 2019
Not Recommended
I had hired Jim for several jobs and for the main job, he didn't finish it out correctly. He didn't give me accurate information and I had to hire another contractor fix the problematic area he left on the job. While fixing the problem, the new contractor discovered and showed me that Jim used drywall screws for the exterior supporting structure which can compromise it. Exterior screws that won't rust and carry the load should have been used. I didn't feel he was committed to excellence on this job. For the two smaller jobs that I had given him, there were no problems. These two smaller jobs were straightforward


Firm's Response:
"The review from Washington,D.C. about using drywall screws in an exterior application is totally false. The customer never even asked me about what I had used to fasten the ring on the porch column and never talked to me about it. In fact, I used special,highly rated exterior screws to fasten the rings on. In addition, these rings and screws were under the porch roof and not exposed to water and the columns were to be painted by the owner."

Consumer from Washington, DC
Sep 30, 2019
Recommended
Pleasant and prompt on the phone but could not come for an estimate for almost three months. Might try again another time.

...and 3 more consumer comments for Jim McPherson