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Thompson Creek Window Company

8100 Penn Randall Pl
Upper Marlboro, MD 20772301-306-5290
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Thompson Creek Window Company

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Consumer Ratings for Thompson Creek Window Company — 320 Ratings

Percent of customers who rated service "superior" for: | = average for all window installers
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Complaints for Thompson Creek Window Company

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Areas Served by Thompson Creek Window Company:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of windows company installs:

  • Installs doors
  • Installs gutters/downspouts
  • Installs siding
  • Installs vinyl windows

Consumer Comments for Thompson Creek Window Company

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Consumer from Bethesda, MD
Nov 16, 2018
I arranged in mid-October 2018 for the construction and installation of a sliding glass patio door, making an advanced partial payment. The company was going to send someone to take measurements, and the door would be ready by the first of second week of November. I was absolutely assured that everything will be done and installed before December. But no-one came and I did not heard from them until the end of the 2nd week of November, when I called the company. They claimed there had been a delay in the manufacturing and the door now would only ready by Xmas at the earliest. This company simply pocketed the money without sending anyone to take measurements and did not even bother to contact the customer about the claimed delay despite the contract. Now, they say that "after a review" they will refund the advanced money "in 7 to 10 days" (when all they need to do is refund it directly to the credit card company). Assuming that is true, they will have received a 45 day, interest-free loan from me. Avoid this company.
Consumer from Silver Spring, MD
Oct 06, 2018
Excellent installation. Excellent doors and windows. You pay a premium for the high quality.
Consumer from Springfield, VA
Aug 11, 2018
Installed about 15 windows, incl. sliding glass patio door and screen.

Three or four call backs were needed to correct mistakes of installation, including the re-installation of a bay window side windows (opens).

On one :fix-it" trip, the repairman seemed to know less than I did, though he was confident in his diagnosis and solution.

To their credit, they promptly followed through on the needed fixes.

...and 96 more consumer comments for Thompson Creek Window Company

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