Springfield Marble & Granite

6202 Gravel Ave
Alexandria, VA 22310703-313-7900

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Consumer Comments for Springfield Marble & Granite

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Consumer from ANNANDALE, VA
May 29, 2014
Recommended
Springfield Floors was selected to fabricate and install a kitchen counter top and to reinstall the existing drop in sink. The counter top USA excellent and fabricated from one piece o'f quartz.

They did a great job with the counter. However, they were not equipped to keep our current sink. First, when they removed the stainless steel sink, they warped it slightly. Then, they did not have new sink clamps for the thicker counter so they just used lots of gray caulk and weights to keep it in place. I persisted that they come back and reinstall the sink properly. After several emails where they wanted me to get a plumber, they "found" clamps and agreed to install the new clamps at an additional charge.

The second installer bent the sink some more by trying to work on it while the sink was still hooked up. I finally insisted that we disconnect the sink so he could properly work on it. He scraped off all the Gray caulk and tried to bend the sink so it would lay somewhat flush. He installed universal clamps that he always carried in his tool box. I do not know why the manager made such a big deal about special ordering the universal clips that appeared to be in the installer's tool box.

If you are installing counter tops and a new sink, they will do an excellent job. They have lots of stone in stock and are very responsive for fabrication and installation.

Allan
Consumer from ANNANDALE, VA
Apr 26, 2013
Not Recommended
Consumer from ARLINGTON, VA
Sep 25, 2007
Recommended
Very good finishing work on granite (praised by other professionals). Smooth and prompt installation. Excellent customer service.

...and 2 more consumer comments for Springfield Marble & Granite

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