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D&M Construction

8001 Kidd St
Alexandria, VA 22309571-221-5925

Ratings

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Consumer Comments for D&M Construction

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Consumer from MECHANICSVILLE, VA
Aug 25, 2013
Not Recommended
I was very surprised to read the favorable review on D & M Construction. My experience has been very different. I used D & M Construction to remodel a very small master bath. The bathroom work was started in early June and it's now the end of August and the shower is still not usable. I selected the pebble tile which I love but it was not draining properly, the water just puddled on the side. The attempted fix D& M performed did not work. Now the water still puddles and the shower floor is cracking up as the thin set did not set. In addition to the mess in my shower, the paint job is bad, he says it's good. Also, he was planning to leave a large hole in the wall where my medicine cabinet was. The medicine cabinet was being replaced with a mirror. Luckily, the mirror was broken so it couldn't be hung. When I inquired about the hole in the wall, he said "we should have talked about that". He did repair the hole but it was a very sloppy patch. One last major complaint, we ran out of floor tile for under the vanity. Instead of ordering additional tile which we agreed he would, several days later he used bits and pieces of the pebble tile and patched it. He never discussed this with me. It looks horrible. This contractor lacks customer service skills and apparently takes no pride in his work. He has been unresponsive and not returned my call. Photos are available.
Consumer from SPRINGFIELD, VA
May 10, 2013
Recommended
EXCELLENT CONTRACTOR who takes a great deal of pride in his work and will not leave a job until the customer is 100% satisfied.

We recently had a major overhaul done of our kitchen (Removal of bulk heads, old cabinets, countertops, sink and flooring. Installation of new cabinets, appliances, overhead lighting, under cabinet lighting, crown molding, new plumbing, new electric for dedicated circuit for microwave, new flooring, dry wall repairs and painting). Based on the many stories we’ve heard from friends and relatives, we were anxious about how the project would go and how dedicated the contractor would be as far as doing a thorough job, forecasting and sticking to his completion date, and respecting our home and belongings. The owner, Mark and his crew far exceeded our expectations in every aspect of the job and were fantastic to work with! They were all personable and very easy to work with as well they communicated unexpected issues that arose and explained the options available for resolution. Mark consistently stayed in contact with us providing regular updates on the progress of the project and gave us his expert advice when asked.

The crew arrived when they said they would, they worked hard to get the job done on time but cut no corners to ensure it was done right. They were respectful of our home and our belongings – always cleaning up each evening and ensuring our home was secured when they left for the day. The end product is far greater than anything we could have ever expected!

We stand behind D&M Construction and will look no further the next time we need any home repairs, renovations or improvements done! Congratulations D&M on a job well done!

We are more than happy to share pictures of our project in final form and answer any questions you may have about our experience.