Andy's Lawn & Landscape

PO Box 50294
Arlington, VA 22205703-241-3752
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Andy's Lawn & Landscape — 75 Ratings

Percent of customers who rated service "superior" for: | = average for all lawn care services
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Complaints for Andy's Lawn & Landscape

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Areas Served by Andy's Lawn & Landscape:

  • Arlington Co.

Consumer Comments for Andy's Lawn & Landscape

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Consumer from Fairfax, VA
Apr 30, 2019
We have used them for years! We are quite satisfied with their professionalism and the quality of their work and pricing. So much so, that we've recommended them to several of our neighbors who also use them.
Consumer from ARLINGTON, VA
Feb 12, 2018
Andy's leaves the lawn immaculate. I used them for mowing, shrub trimming, weeding, and leaf removal for only one season, however, because of inaccurate billing charges. I noticed that the man hours billed were far in excess of those billed by the prior firm that I had used for years for the same work. Mid-season, I started making notes of arrival and departure times, and observed that the crew would sit in the truck for ten, fifteen, and up to thirty minutes before getting out upon arrival and/or after getting in the truck before it departed. Also, one crew member (out of three) left the site with the truck for well over an hour on one job and then the whole crew took over an hour for lunch when he returned. On another occasion, the crew of three disappeared with the truck mid-job for about an hour and a half. I assumed - wrongly so - that I would not be billed for this time. When I finally did question the billing for the last visit of the season, the written reply was defensive and dismissive, but stated that they would have to review their GPS records for that date. They provided start and end times for that visit and their additions/deductions, after which it became apparent to me that I had been billed for the time the crew sat in their truck and for time the truck and crew were absent from my residence for about an hour and a half before returning. When I confronted the firm in writing with this and specific dates and times of similar instances on other visits for which I had already paid, the owner simply told me to pay what I thought I owed for the last visit and to find another firm going forward (which I already had done). As another customer mentioned, they also mowed the lawn after it quit growing, although on the first occasion, I assumed it was for leaf removal. Then on two subsequent occasions in mid and late November, they removed the leaves and afterward mowed a lawn that had not grown and that had no leaves left on it. They charged me by man-hours for the leaf removal, and then additionally under "lawn maintenance" for mowing.
Consumer from MC LEAN, VA
Aug 18, 2016
Andy's does wonderful yard maintenance work. They are always on schedule, neat and professional. It would be nice if they would provide price estimates for projects instead of just letting you know the hourly rate for staff. Cleanup and leaf removal can get very expensive. Regardless, they do wonderful work.

...and 15 more consumer comments for Andy's Lawn & Landscape