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Phoenix Chimney

5228 Landgrave Ln
Springfield, VA 22151 703-750-6433

Ratings

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Consumer Ratings for Phoenix Chimney — 218 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Phoenix Chimney

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Consumer from Annandale, VA
Mar 19, 2021
Recommended
Charlie was great. He shared lots of good information about how frequently to have the chimney cleaned, the indicators for damage to the interior, and and maintenance issues we might expect down the road. I did not request an exterior inspection and I should have. My only negative comment would be that Charlie did not suggest it either. But he never tried to up-sell, responded to my call, showed up on time, and didn't charge anything extra. Will definitely call him again.
Consumer from Alexandria, VA
Feb 28, 2021
Recommended
What an honest guy. I had a rather expensive estimate from a different service, and I read positive reviews on Phoenix, so I asked Charlie to come out for a second opinion. We agreed on a price. Then when he got here, he (1) said it didn't take as much time as he thought so he refused to take the full price we had agreed on, and in fact charged me less than half, even though I kept urging him to charge my card for the agreed price, and (2) after looking over the project, he told me that the first opinion had been correct. He said he often saw cases where other companies tried to oversell, but that wasn't what was going on in my case. What an honest, good guy.
Consumer from Springfield, VA
Feb 18, 2021
Recommended

...and 215 more consumer comments for Phoenix Chimney

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