Universal Refrigeration

Name: Universal Refrigeration
Address: PO Box 614--4102 B Pl NW, Auburn, WA, 98001, US
Telephone: 253-939-5501
Price range: $$$$
Rating: 4

PO Box 614--4102 B Pl NW
Auburn, WA 98001 253-939-5501

Checkbook's Top Rating
Quality
Price	NO

17 ratings
81% gave a "superior" overall rating
- Prices 41% higher than average
Compare 70 nearby air-conditioning & heating contractors
"Very friendly quick to respond"
Read More Comments

Prices for Universal Refrigeration

Checkbook's price comparison score what is this?

Minimum charge for a service call

What the minimum charge includes

Consumer Ratings for Universal Refrigeration — 17 Ratings

Percent of customers who rated service "superior" for: | = average for all air-conditioning & heating contractors

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

Overall quality what is this?

Overall quality: percent who rated company "adequate" or "superior" what is this?

Complaints for Universal Refrigeration

Number of complaints with Attorney General's office and (complaint rate) what is this?

Current BBB report

Equipment company services/installs:

Humidifiers
Air ducts (sheet metal work)
Central air conditioners
Electric furnaces
Gas furnaces

Electronic air cleaners
Heat pumps
Attic fans

Consumer Comments for Universal Refrigeration

Consumer from Auburn, WA
Jul 13, 2025

Very friendly quick to respond

Consumer from Seattle, WA
Jun 02, 2021

Spoke to Shane, I needed to install a ductless system for my home. He stated they were busy and that they were not very competitive price wise.

Consumer from Issaquah, WA
Jan 26, 2019

I was very happy with their pricing and quoting me what I asked for (unlike other companies). The did the work quickly and as scheduled. There was an issue with the Gas furnace portion of the system which required a follow-up visit and probably should have been better understood by the installers but overall, I'm still quite happy with the end result.

You won't find anything else like Checkbook

Nonprofit and independent
Takes no advertising or referral fees
Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
Thousands of undercover price comparisons
Complaint counts from local consumer agencies and attorney general offices

Air-Conditioning & Heating Contractors Articles

Where to Find Good HVAC Help

To make sure your heating and air-conditioning systems work when needed, they must be properly installed and maintained. We’ve rated area heating and air-conditioning services for quality and price.

What to Do If You Need HVAC Repairs

If you need repairs, our ratings of local businesses will help you find a good company to perform them.

Choosing New HVAC Equipment and Getting It Installed Properly

How well a new HVAC system performs, and how much it costs, depends heavily on its design and the quality of installation. It’s important to make the right decisions—and there are many to make. You also must make sure to get a fair contract.

HVAC Equipment Features to Consider

If you are installing new equipment, in addition to making choices about energy efficiency, you will need to decide whether to pay extra for various features. Here is a summary of the types of add-ons.

Maintaining Your HVAC Equipment

The most important maintenance task for HVAC systems is something you can do yourself—replacing the air filter. Check your filter monthly. When a filter has a matting of dirt—i.e., it’s difficult to see through when you hold it up to a light—it’s time to replace it.

HVAC Maintenance Contracts Are Usually Bad Buys

Rather than paying for individual maintenance visits and repair jobs, you might consider getting a service contract for air-conditioning and/or heating equipment. Many companies try to persuade customers to enter into such contracts.