Press Room
Contact Information
Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]
Media Resources
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Most Outlet and Factory Stores Offer Cheaper Goods Made Specifically for
Off-Price Locations, Not Genuine Bargains, Consumers’ Checkbook Investigation Finds
(July 1, 2026) -
Sale Fail 2025 : Consumer Group Tracks Major Retailers’ Sale Prices for Months, Finds Many Discounts Bogus; Shopping Around is Key
(November 13, 2025) -
CSS/Consumers’ Checkbook Mourns Loss, Celebrates Life
of Organization’s Founder Robert Krughoff
(February 27, 2023) -
Health Plan Comparison Tool Ready to Help Millions of Federal Employees and Retirees Choose Best Plans During Open Season
(Nov 14,2022) -
Health Plan Comparison Tool Ready to Help Millions of Federal Employees and Retirees Choose Best Plans During Open Season
(Nov 08, 2021) -
CSS/Consumers’ Checkbook President Robert Krughoff Retires; Veteran Staffer Paul Kallaur to Lead Organization
(Oct 13, 2021) -
Investigation Finds Used Cars Are Routinely Sold with Known, Life-Threatening Safety Defects — Sen. Blumenthal Weighs In
(Feb 18, 2021) -
Health Plan Comparison Tool Ready to Help Millions of Federal Employees and Retirees Choose Best Plans During Open Season
(Nov 11, 2019) -
Health Plan Comparison Tool Ready to Help Millions of Federal Employees and Retirees Choose Best Plans During Open Season
(Nov 9, 2020) -
Consumer Federation of America: Angie’s List: An Evaluation of Its Usefulness for Consumers
(April 29, 2019) -
New Plan Comparison Tool Available to Help Millions of Military Retirees Choose Best Federal Employee Dental and Vision Insurance Plans (FEDVIP)
(November 12,2018) -
CSS/Consumers’ Checkbook Mourns Loss, Celebrates Life
of Organization’s Founder Robert Krughoff
(Feb 27, 2023) -
Most Outlet and Factory Stores Offer Cheaper Goods Made Specifically for
() -
Health Plan Comparison Tool Ready to Help Millions of Federal Employees and Retirees Choose Best Plans During Open Season; Most People Can Save $2,000 or More
(November 12,2018) -
Consumers Relying on Nation’s Largest Car-Buying Service Pay Much More Than They Need To, Study Finds
(November 12,2018) -
New Tool Makes Smart Health Plan Choices Easier for Pennsylvanians
(December 8, 2016) -
Report: Price Matching Offers Easy Way for Shoppers to Save Money
(March 30, 2016) -
Nonprofit Consumer Group Releases First-Ever and Only Nationwide Ratings of Surgeons for Patient Outcomes, Based on Government Data Previously Kept from the Public
(July 14, 2015) -
NQF Honors Consumers' CHECKBOOK Founder Robert Krughoff with Inaugural Consumers and Patients for Quality Award
(March 24, 2015) -
Consumers' CHECKBOOK's Health Plan Comparison Tool Wins First Place in Robert Wood Johnson Foundation's Plan Choice Challenge
(March 24, 2015) -
Consumers' CHECKBOOK/Center for the Study of Services Awarded State Contract for Work on Minnesota Health Insurance Exchange
(November 13, 2012) -
Consumers' CHECKBOOK Expert Explains, Demonstrates Key Features of Health Plan Comparison Tool in Speech at the World Health Congress on Health Insurance Exchanges
(September 29, 2011) -
CHECKBOOK.org Shows Consumers How to Secure Incredible Deals at Top-Notch Hotels, Just in Time for Holiday Travel
(December 8, 2009) -
Groundbreaking Program Collects, Publicly Reports Patients' Ratings of NYC Doctors
(December 9, 2010) -
New CHECKBOOK Program Collects and Publicly Reports Patients' Ratings of Doctors
(July 22, 2009) -
Court Ruling Would Deny Public Powerful Health Care Information
(February 3, 2009) -
Court Opinion in Consumers' CHECKBOOK v. U.S. Department Of Health & Humans Services
(February 3, 2009)
Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.
Checkbook in the News
Outlet mall bargains: Fact or fiction?
July 06, 2026 | NBC Atlanta
Expert warns consumers should look twice at that extended warranty offer
July 03, 2026 | ABC Boston
J. Crew Factory and other outlets are often selling worse-quality goods than main stores
July 03, 2026 | The Philadelphia Inquirer
Twin Cities Consumers’ Checkbook looked into what you can expect, and this is what we found.
July 03, 2026 | The Minnesota Star Tribune
Outlet store goods may differ from retail versions, study finds
July 02, 2026 | FOX Bay Area
Three things you should always double-check when booking a rental car
July 01, 2026 | NBC Chicago
Mending clothes makes a comeback as a way to save money — and the planet
June 11, 2026 | The Washington Post
When to have a broken appliance repaired, try to fix it yourself, or buy a new one?
June 11, 2026 | WTOP-FM
Fake rental listings targeting summer travelers on Airbnb, VRBO
June 08, 2026 | ABC Cincinnati
Less than a month until Tax Day; How to prepare and file taxes for free
March 16, 2026 | WTOP-FM
Thinking about joining a gym? Expert says try this first
January 13, 2026 | ABC Washington
A bad mover can cost you thousands. Here’s how to spot one.
October 29, 2025 | The Washington Post
Action News Troubleshooters help woman recover money from home warranty company
October 21, 2025 | 6ABC Philadelphia
Which consumer websites are the best for finding discounts and avoiding scams?
October 20, 2025 | KOMO News Seattle
Why paying out-of-pocket for prescriptions might be cheaper than your insurance copay
October 16, 2025 | WTOP
Delta Air Lines' weird rule is leaving Americans stranded overseas
October 13, 2025 | Yahoo
How to save money and avoid headaches when buying new windows
October 09, 2025 | The Washington Post
CBS Philadelphia helps resolve New Jersey woman's travel insurance issue after months of effort
October 06, 2025 | CBS 3 Philadelphia
When it comes to electrical work, find a Twin Cities pro to do the job
October 04, 2025 | Minnesota Star Tribune
Need electrical work done? You’ll want to go pro
October 03, 2025 | The Philadelphia Inquirer