Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit HealthPlanRatings.org to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

What it really means when travel sites say there's 1 hotel room left
February 11, 2020 | Good Morning America

Get the best Valentine’s Day blooms for your buck
February 10, 2020 | The Philadelphia Inquirer

Save money on flowers, warning if you buy them online
February 07, 2020 | ABC 7 San Francisco

Homeowners turn to technology for more than just window dressing
February 06, 2020 | The Washington Post

TWEET EMAIL 7 ON YOUR SIDE QUICK TIP: How much does your vacation rental really cost?
February 06, 2020 | ABC 7 San Francisco

How to find a good locksmith
February 04, 2020 | The Washington Post

How to shop for a top-notch plumber in the Twin Cities
February 04, 2020 | Minneapolis Star Tribune

Saving on homeowners insurance
January 31, 2020 | San Francisco Chronicle

Do people still use travel agents?
January 30, 2020 | National Geographic Travel

Want to avoid unnecessary resort fees when you travel?
January 17, 2020 | WGN Radio

What to look for when you join a gym or health club
January 09, 2020 | KOMO News

How to find a reliable and affordable HVAC company
January 07, 2020 | The Washington Post

Pet reset: Finding a good dog groomer
January 04, 2020 | Star Tribune

What you need to know before you hire a carpet cleaner
December 17, 2019 | The Washington Post

What should you know before getting laser eye surgery?
December 10, 2019 | KGO-TV

Fake sales are on the rise but here's how to spot the real ones
December 10, 2019 | KARE-TV

Top Dogs: Find the Best Kennels in the Puget Sound Area
December 05, 2019 | Patch.com

TC Consumer Checkbook Fall findings
December 05, 2019 | KARE-TV

Score a cushy deal on furniture
November 30, 2019 | Minneapolis Star Tribune

Bike stores that will make it an easy ride
November 29, 2019 | San Francisco Chronicle