Public Relations Director
About Consumers' Checkbook/Center for the Study of Services
Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.
Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.
Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit HealthPlanRatings.org to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.
Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]
Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.
Checkbook in the News
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May 17, 2022 | The Washington Post
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Travelers warned to use airline credits before they expire
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New Cars Come with High Prices Over MSRP
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Is Subscription Shopping Smart?
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Do your survivors a favor and leave a paper trail for finding what’s important
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Is that old sofa worth reupholstering? Here’s what to consider.
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Tips to find the right dentist in the DC area to help make you smile
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Carmakers Hope to Cash Out on Software and Subscriptions
May 03, 2022 | ABC Denver
Buying an electric car? Here are key facts and tips.
May 01, 2022 | The Philadelphia Inquirer
Prepare to haggle amid wide pricing variations at appliance dealers in Twin Cities
April 30, 2022 | Star Tribune
The Pros and Cons of Pet Insurance
April 28, 2022 | ABC Savannah
Electric Cars and Crypto Crooks
April 26, 2022 | WGN Radio
‘Right to Repair' Bill Aims to Give Consumers Product Fix Choices
March 23, 2022 | NBC Washington
How to find a reliable and affordable solar-panel installer
March 07, 2022 | The Washington Post
Tips for finding a great — and affordable — dentist
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Ask Asa: Avoiding Valentine's Day flower scams
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Feds Can Save on Their Healthcare
January 31, 2022 | GovExec
How to find quality pet care — without spending a fortune
January 27, 2022 | The Washington Post