Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Which Retail Deals Are Real?
November 05, 2018 | Forbes

Getting help with finding a housecleaning service
November 02, 2018 | Minneapolis Star Tribune

Finding a dry cleaner you can trust
November 02, 2018 | San Francisco Chronicle
October 31, 2018 | Allentown Morning Call

Finding a dentist to maintain your pearly whites — without going bankrupt
October 30, 2018 | The Seattle Times

When a Sale Isn't Actually Worth It
October 30, 2018 | Lifehacker

When Are Sales Too Good to Be True?
October 29, 2018 | Consumer Reports

Grocery store delivery offers convenience, but high price markups
October 26, 2018 | WCVB-TV

Ranking New England grocery stores based on quality and price
October 25, 2018 | WCVB-TV

Is pet insurance worth it?
October 24, 2018 | The Washington Post

Buying a new car? Here’s how to make dealerships compete for your business
October 22, 2018 | WTOP-FM

How to Protect Your Investments From Being Hacked
October 22, 2018 | NBC Washington

Potential homebuyer? Here’s how to find an appropriately picky home inspector
October 17, 2018 | The Seattle Times

Consumers’ Checkbook releases study on car-buying service TrueCar
October 16, 2018 | WJLA-TV

Lunds & Byerlys now offering Instacart service from its 27 Twin Cities stores
October 16, 2018 | Minneapolis Star-Tribune

Power up your search for high-quality appliance repair help
October 14, 2018 | The Philadelphia Inquirer

7 On Your Side: Purchasing pet insurance, is it worth it?
October 09, 2018 | WJLA-TV

How much extra does it cost for home grocery delivery?
October 04, 2018 | KOMO-FM

DC-area grocery stores ranked for price, quality and customer service
September 29, 2018 | WTOP-FM

Aldi will start deliveries next month
September 27, 2018 | Minneapolis Star Tribune