Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Angie's List favors its own advertisers, consumer group warns
April 30, 2019 | CBS News

Where to find the cheapest prices on dog and cat food
April 30, 2019 | NBC News

Will a home warranty bring you peace of mind? Maybe not.
April 23, 2019 | The Washington Post

How to find a good, reasonably priced carpet and rug cleaner
April 15, 2019 | The Washington Post

Is it worth having a medical alert device? We take a closer look
April 15, 2019 | ABC7 San Francisco

What's the Deal: Finding cheap flights
April 05, 2019 | 6ABC Philadelphia

Low-cost strategies help keep home protected
April 05, 2019 | San Francisco Chronicle

Consumers’ Checkbook: Helping Consumers Make Smarter Choices
April 03, 2019 |

Here’s how to save money on pet food. Surprisingly, Amazon prices are more expensive.
April 01, 2019 | The Philadelphia Inquirer

Is travel insurance worth it? Not usually, consumers’ group says
March 28, 2019 | WTOP-FM

Church Community Helped Virginia Woman Pay for $169K Air Ambulance After Overseas Car Crash
March 28, 2019 | NBC Washington

Navigating the Cheapest Flights Through Array of Travel Websites
March 28, 2019 | NBC Boston

Do you have to use the insurance company's "preferred" repair shops?
March 27, 2019 | KOMO-FM

What's the Deal: Saving money on pet food
March 27, 2019 | 6ABC

Thinking of buying a home warranty? Read this first.
March 25, 2019 | KOMO-FM

Consumer Expert: Home Warranties Not Always A Good Deal
March 25, 2019 | CBS Boston

s this car sales website actually the best way to buy a car?
March 20, 2019 | WKMG-TV

What to do if all your computer files go poof
March 19, 2019 | The Washington Post

Take KARE of Your Money: Pet food
March 19, 2019 | KARE-TV

Is travel insurance worth it?
March 06, 2019 | NBC News