Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

4 things to do before deciding to buy hearing aids
January 13, 2021 | WTOP-FM

Did the premiums eat your paycheck?
January 12, 2021 | Federal News Network

Popular mechanics: How to get high-quality, affordable, hassle-free auto repair
January 03, 2021 | The Philadelphia Inquirer

Here's how to find hassle-free auto repair in the Twin Cities
January 02, 2021 | Minneapolis Star Tribune

Can your health plan survive the coronavirus?
December 11, 2020 | Federal News Network

Shopping online this season? Here are ways to save
December 04, 2020 | Minneapolis Star Tribune

Shopping online this season? Here are ways to save from consumer advocates who tested the market
December 03, 2020 | The Philadelphia Inquirer

Still holiday shopping online? Here’s how to keep your information safe
November 30, 2020 | WGN Radio

How to Pick the Best FEHB Plan This Open Season
November 25, 2020 | FedWeek

Why You Should Consider Joining a High Deductible Plan This FEHB Open Season
November 23, 2020 | FedSmith

Avoiding the $20,000 mistake
November 12, 2020 | Federal News Network

How to get a good deal on a fence
October 26, 2020 | The Washington Post

Eye-opening tips to know about frames when buying glasses
October 26, 2020 | WTOP-FM

Timeshare exit companies pose their own problems for consumers
June 06, 2020 | Minneapolis Star Tribune

Finding a roofer who will have you covered
June 01, 2020 | The Washington Post

Car insurance rebates are coming, but are they enough?
May 14, 2020 | Minneapolis Star Tribune

What to look for when hiring an electrician
May 13, 2020 | The Washington Post

Equifax, Experian, and TransUnion offering free weekly credit reports through April 2021
May 06, 2020 | WJLA-TV

Save big by shopping around for homeowners insurance. Here’s how.
May 04, 2020 | The Seattle Times

Premium advice: Shop around for car insurance
May 02, 2020 | Minneapolis Star Tribune