Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

How to Get Cash Back for Holiday Shopping Online
September 19, 2019 | NBC Boston

New Ratings: Boston Area's Best Places To Buy Glasses, Contacts
September 16, 2019 |

How hotel-book sites use misleading info to pressure customers
September 10, 2019 | FOX Chicago

Consumers’ Checkbook suggests hotel booking sites, cash back portals, framing services
September 10, 2019 | WGN-TV

Twin Cities Consumers Checkbook releases new ratings
September 09, 2019 | KARE-TV

WBRC FOX6 On Your Side Investigation: Putting home inspectors to the test
September 06, 2019 | WBRC-TV

Q&A: Kevin Brasler on how to set yourself up for success with home contractors
September 05, 2019 | The Washington Post

Picture frames: How to find the best companies and the best deals
September 03, 2019 | The Washington Post

When to replace or repair a broken appliance
September 02, 2019 | WTOP-FM

Find the lowest appliance prices the old fashioned way
August 30, 2019 | WTOP-FM

Don't get walked on when you buy carpeting
August 30, 2019 | Minneapolis Star Tribune

Getting the best deals on appliances
August 30, 2019 | San Francisco Chronicle

Here’s how to save money on frames for art and diplomas
August 28, 2019 | The Philadelphia Inquirer

What you should know when finding a moving company
August 28, 2019 | KGO-TV

Report: At-home DNA test kits oversell accuracy, companies say that's untrue
August 28, 2019 | WSYX-TV

Organizers can help tidy up, but $3,000 to straighten out clothes closet may be a bit much
August 21, 2019 | The Philadelphia Inquirer

Appliance sales are often 'fake discounts,' consumer group cautions
August 19, 2019 | KOMO News

Kids heading back to school or college? Here's how to save money on tech, clothes, textbooks and more
August 19, 2019 | NBC News

Home inspectors caught in the act by hidden cameras missing key things
August 16, 2019 | NBC Nashville

Tips to save and recover your computer data
August 14, 2019 | KGO-TV