Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Is travel insurance worth it?
March 06, 2019 | NBC News

Considering a medical alert device? Here’s what you should know before buying.
February 25, 2019 | The Washington Post

Testing Medical Alert Devices
February 22, 2019 | WPVI-TV

Checkbook's ratings and tips for hiring a remodeling contractor
February 22, 2019 | KOMO-TV

D.C.-Area's Best Auto Shops: New Analysis Compares Cost, Quality
February 22, 2019 |

How to get a good price on a good home security system
February 18, 2019 | KOMO-FM

Considering having your air ducts cleaned? Think again.
January 29, 2019 | The Washington Post

Tips on joining a gym
January 29, 2019 | KOMO-FM

Need a good body shop? Check out the latest local ratings from
January 24, 2019 | KOMO-TV

TrueCar’s No-Haggle Promise Meets a Chorus of Grumbles
January 17, 2019 | The New York Times

Want to exercise more in 2019? Here are Philly area’s best-rated gyms and how much they cost
January 17, 2019 | The Philadelphia Inquirer

16 ways to keep your home secure and safe
January 14, 2019 | The Washington Post

How to hire a tree service
January 14, 2019 | KOMO News

What to ask before getting estimates for tree care
January 09, 2019 | WTOP

7 On Your Side: How to avoid pitfalls of New Year's resolution gym memberships
January 08, 2019 | ABC 7 (WJLA-TV)

How to spot the best carpet and rug cleaners in the Twin Cities
January 05, 2019 | Minneapolis Star Tribune

More Pet Insurance Policies Are Being Sold. But Are They Worth the Cost?
January 04, 2019 | The New York Times

Choosing window installers: It’s not open and shut
January 04, 2019 | San Francisco Chronicle

Things to consider before committing to a gym
December 28, 2018 | WTOP

Top-rated pet insurance companies
December 27, 2018 | KOMO News