Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit HealthPlanRatings.org to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Funerals can cost a fortune. Here’s how to keep prices in check.
October 29, 2022 | The Washington Post

Should You Shell Out for Travel Insurance?
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Student loan forgiveness application opening this month
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How to Pick the Right Primary Care Physician
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How to Save Big on New Windows
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Should parents freeze their children's credit reports? Ben Has Your Back
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Fall Maintenance 101: What to Add to Your Home's To-Do List
September 26, 2022 | NBC Washington

Fall Maintenance 101: What to Add to Your Home's To-Do List
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How to protect yourself against robotext scams
September 26, 2022 | KOMO-TV

Little leaks can quickly add up to higher home heating bills
September 26, 2022 | NW Newsradio

Dealing with a broken windshield
September 15, 2022 | NW Newsradio

How to keep heating costs down for your home as prices expected to skyrocket this winter
September 14, 2022 | FOX Chicago

What type of travel insurance should you buy?
September 01, 2022 | WGN Radio

Travel Guide: Travel insurance often a waste of money
August 31, 2022 | NBC Nashville

Vacation coming up? Pros and cons of various options for pet care
August 11, 2022 | WTOP

Want to save energy? Consider upgrading insulation.
August 08, 2022 | The Washington Post

How to find the right handyman to tackle your to-do list
May 17, 2022 | The Washington Post

Do you really need to dry-clean that?
May 17, 2022 | The Washington Post

Travelers warned to use airline credits before they expire
May 16, 2022 | FOX Boston