Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected].

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Things you probably don't need to pay for in your home
October 16, 2023 | ABC Cincinnati

Ways to save on homeowners insurance
October 12, 2023 | WGN Radio

The keys to getting great auto repair around Arlington
October 05, 2023 | ARLnow

Tips for scoring fall travel bargains
October 02, 2023 | FOX Seattle

Maintain your car and your budget
October 01, 2023 | Minneapolis Star-Tribune

Do you have the right primary care doctor
September 30, 2023 | WTOP

Organized retail theft leads to higher prices in the long run
September 25, 2023 | Northwest News Seattle

How health tracking apps, smart watches are selling sensitive data
September 25, 2023 | Northwest News Seattle

Home warranty companies may fail to pay for appliance and AC repairs
September 15, 2023 | ABC Tampa

Headed in for car maintenance? Do this first
September 14, 2023 | CBS Boston

Great Arlington-area plumbers who charge fair prices? Not a pipe dream.
September 13, 2023 |

How to save on appliances, without sacrificing quality
September 11, 2023 | The Washington Post

How to be a safer, savvier consumer
September 06, 2023 | NBC Boston

What to know about secondhand shopping
August 24, 2023 | WGN Radio

Is a gym membership worth it?
August 22, 2023 | KOMO News Seattle

Highway robbery: Watch out for auto maintenance cost and repairs
August 16, 2023 | WTOP

Is your health data being sold for profit?
July 27, 2023 | ABC Savannah

What to do if you have a broken appliance
July 25, 2023 | KDKA-TV

Camden County warehouse fire raises possible problems with solar panels
July 24, 2023 | 6ABC Philadelphia

Should you hire an estate-selling company to clear out Mom and Dad's home?
July 24, 2023 | News 5 Cleaveland