Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit HealthPlanRatings.org to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Why a Home Warranty May Not Give You the Fix You Crave
October 27, 2021 | Yahoo Finance

How to find a plumber you can trust — and how to avoid needing one
October 27, 2021 | The Washington Post

Your Biggest Questions About Remodeling, Answered
October 22, 2021 | Washingtonian

How to donate or recycle your unwanted clothes, electronics and more
October 22, 2021 | The Washington Post

Why you should pass on most extended warranties
October 14, 2021 | KOMO News

Warranties, furniture protection and other home services that can be a waste of money
October 12, 2021 | The Washington Post

Say goodbye to those surprise medical bills, really?!
October 11, 2021 | Federal News Network

Save money with Jesse: 65 things you shouldn’t buy
October 07, 2021 | KIRO-TV

The steps to take if your information has been leaked
October 06, 2021 | NBC Nashville

So you want to give acupuncture a try. How do you pick a provider?
October 04, 2021 | The Washington Post

How to care for your trees' lives and limbs — and your own wallet
October 02, 2021 | Minneapolis Star Tribune

Life insurance costs vary hugely, so shop around
October 01, 2021 | The Philadelphia Inquirer

How to choose and care for the flooring in your home
October 01, 2021 | The Washington Post

How to Save on Cell Service
August 28, 2021 | KGO Radio

Take KARE of your money: Do you really need an extended car warranty?
August 24, 2021 | KARE-TV

Are home warranties worth it?
August 21, 2021 | KIRO-TV

How Online Grocery Shopping and More Pandemic Habits Are Saving You Money
August 19, 2021 | Yahoo Finance

Why this DC-area-based consumers’ group advises against buying vehicle service contracts
August 17, 2021 | WTOP

Things to do, and questions to ask when hiring a contractor
August 16, 2021 | KOMO Radio

Upgrade Your Kitchen—for Less
August 05, 2021 | Consumer Reports