Royal Motor Sales

285 S Van Ness Ave
San Francisco, CA 94103 415-241-8100

Ratings

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Consumer Ratings for Royal Motor Sales — 10 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Royal Motor Sales

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Consumer from San Francisco, CA
Oct 24, 2022
Recommended
Consumer from Oakland, CA
Feb 12, 2020
Recommended
Justin Potthoff, our salesperson/test driver, is excellent--lots of information, good teacher (using the features of an electric car), non-pressured, and checking in by email months afterwards offering assistance if we have questions or problems. The finance person was unfortunately just the opposite.
Consumer from Berkeley, CA
Jun 27, 2018
Recommended
I got in touch with Royal's Mazda dealership through TrueCar. They were one of three dealers on the list. They were also the only one who rose up to the challenge of getting me in and out of the dealership in an hour. They were true to their promise to do just that. Very painless buying experience. I believe it helped that I laid everything out for them, as to what my needs were. They delivered the goods. If you go in as a customer, do that ahead of time, let them know what their timetable is and I think they'll deliver. My last car buying experience was a five-hour ordeal, even after an agreed upon internet price quote. I refuse to do that again. Royal may see me back again, if they can maintain this level of customer service.

...and 7 more consumer comments for Royal Motor Sales