Bay Alarm

491 Gianni St
Santa Clara, CA 95054 800-610-1000
Checkbook's Top Rating
Quality NO

Consumer Ratings for Bay Alarm — 165 Ratings

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Complaints for Bay Alarm

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Areas Served by Bay Alarm:

  • Alameda Co.
  • Contra Costa Co.
  • Marin Co.
  • Napa Co.
  • San Francisco
  • San Mateo Co.
  • Santa Clara Co.
  • Santa Cruz Co.
  • Solano Co.
  • Sonoma Co.

Consumer Comments for Bay Alarm

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Consumer from SAN RAMON, CA
Sep 23, 2026
It was time for an upgrade to my 30-year old Bay Alarm System. Bay Alarm provided me an on-line quote to upgrade my current system to allow for system management via the Bay Alarm phone application. This upgrade would provide a few equipment modifications at the control box and all the window and door sensors would not need to be changed. Turns out my alarm system control box was an even older model than expected and was not compatible with the new equipment. Bay Alarm stuck with their original quote and installed a new control panel and sensors throughout the house. Thank to Bay Alarm I have an entirely new modern system. Their installer was polite and knowledgeable.
Consumer from SAN FRANCISCO, CA
May 04, 2026
My experiences with Bay Alarm are variable. On some visit, the technician is excellent, really engaged, and trying to deliver superior results. At other times, the tech is barely adequate, in some cases requiring a call back. Phone support is usually prompt and reliable. My sense is that the technology is ok but in some cases may be surpassed by other companies. Overall, I recommend them because I think the overall service is B-B+, and certainly better than what I have heard about some of the larger, national brands. it remains a local company, which has some advantages.
Consumer from Sunnyvale, CA
Jan 03, 2026
I've had years of great service with this company.

...and 25 more consumer comments for Bay Alarm