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  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices
  • Advice to help you get the best service and value

Subscribe and see 46 Chicago area computer stores


Page 1 of 346 results
Business Checkbook's
Top Rating What is this?
Quality
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Apple Store

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I mean who doesn't love apple products - Nov 10, 2022

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Best Buy

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Just purchased a TV out of box and the price was awesome and it was in perfect... - Dec 27, 2023

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Micro Center

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Great store, great products, great prices! Also good offers for free and... - Mar 19, 2023

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Amazon


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Amazon can be very beneficial to people looking to get a product fast, however,... - Dec 29, 2023

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Staples


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Price of product was great. Battery of laptop purchased is less the desired... - Nov 04, 2022

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Dell

800-474-3355

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Dell makes reliable computers and provides prompt service when there are any... - Nov 07, 2022

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Costco

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PURCHASED 3 LAPTOPS, ALL WORKED FINE. - Feb 18, 2023

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Micro Center

80 E Ogden Ave
Westmont, IL 60559 630-371-5500

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Bought some things that it turns out I didn’t want and there was no hassle... - Feb 14, 2024

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Office Depot OfficeMax

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Not a great company. - Nov 11, 2022

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Micro Center

2645 N Elston Ave
Chicago, IL 60647 773-292-1700

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Excellent shopping experience. Got exactly what I wanted. - Dec 23, 2023

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Abt Television & Appliance

1200 N Milwaukee Ave
Glenview, IL 60025 847-967-8830

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Alan at Abt Apple Store is excellent! He is very knowledgeable, polite... - Dec 28, 2023

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Apple Store

70 Oakbrook Ctr
Oak Brook, IL 60523 630-481-3470

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OK, I find the staff can be either really great or really clueless. I also... - Dec 15, 2023

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Apple Store

20530 N Rand Rd #230
Deer Park, IL 60010 847-847-0400

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Apple is known for its name, and they had great customer service and are very... - Nov 21, 2022

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Apple Store

4999 Old Orchard Shopping Ctr
Skokie, IL 60077 847-983-9230

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Apple products are top tier. When you walk in there is a plethora of selections... - Dec 29, 2023

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Apple Store

401 N Michigan Ave
Chicago, IL 60611 312-529-9500

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This store was great in terms of helping people get the right product for themselves... - Dec 14, 2023

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Apple Store

801 W North Ave
Chicago, IL 60642 312-777-4200

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I love coming to this location because people are friendly. - Dec 16, 2023

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Apple Store

120 W Jefferson Ave
Naperville, IL 60540 630-536-5400

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The staff were very friendly. On the day that I went in, they were too busy... - Dec 29, 2023

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Apple Store

288 Orland Square Dr
Orland Park, IL 60462 708-645-5401

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Love apple products, I just wish the prices were a little more cheaper - Nov 17, 2022

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Best Buy

900 E Golf Rd
Schaumburg, IL 60173 847-843-3515

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Have great customer service, sales personnel very knowledgeable and answer... - Dec 14, 2023

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Apple Store

N311 Woodfield Mall
Schaumburg, IL 60173 630-237-2160

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With apple you know what to expect. This shop does all of that and the atmosphere... - Dec 16, 2023

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How we gather (and how to interpret) our data

In order to have something to sell to a wide range of buyers, most device manufacturers offer a dizzying array of options. Here are tips on how to wade through all the choices to find the right gadget for you.

Buy from a store that can advise you on what products will serve you best, how to get started using products, and how to solve problems.

Our undercover shoppers compared prices for 36 carefully specified and configured devices and found that some retailers charge as much as 20 percent more than others for the same products.

Don’t pay a repair shop’s minimum charge, possibly $75 or more, only to find out you could have easily solved a problem with a quick fix.

Even in our newer-is-better tech world, it often still makes sense to try to get your computer repaired before buying a new one.

Even when working with a highly rated computer repair shop, it’s important to deal with it carefully. If possible, try to speak directly with the person who does the repair work. And insist on a written, detailed estimate.