La-Z-Boy Furniture Galleries

1277 Churchmans Rd
Newark, DE 19713 302-224-2144
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for La-Z-Boy Furniture Galleries — 25 Ratings

Register here and see full info on La-Z-Boy Furniture Galleries, FREE.
Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
?
?%    
Promptness of service what is this?
?
?%    
Reliability what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Prices what is this?
?
?%    

Business Policies for La-Z-Boy Furniture Galleries

Register here and see full info on La-Z-Boy Furniture Galleries, FREE.
Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Furniture Galleries

Register here and see full info on La-Z-Boy Furniture Galleries, FREE.
Consumer from Collegeville, PA
Aug 20, 2020
good
Consumer from Wilmington, DE
May 13, 2019
Ordered furniture that was delivered defective. They would not replace but sent service person from contractor to fix. Ordered parts that were delivered 4 months later. Got credit card company help and ultimately returned the recliner. This company is not as advertised. Sales and service do not communicate. Store manager said they don't know if customers are having service problems. Pretty pathetic. Avoid these products.
Consumer from NEWARK, DE
Apr 05, 2017
We have been able to take advantage of their sales and been very happy with our purchases - delivery and quality all as advertised.

...and 1 more consumer comment for La-Z-Boy Furniture Galleries