Bassett Home Furnishings
							
								5515 Concord Pike 
Wilmington, DE 19803 302-477-3970 
								
							
							
							
							
								
									
								
								
							
						
						
		Wilmington, DE 19803 302-477-3970
| Checkbook's Top Rating | |
|---|---|
| Quality | NO | 
- 29 ratings
- 62% gave a "superior" overall rating
- Compare 63 nearby furniture stores
- "Great store I would strongly recommend they have awesome appliances that are at a reasonable price"
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Consumer Ratings for Bassett Home Furnishings — 29 Ratings
								Percent of customers who rated service "superior" for: 
									 = average for all furniture stores
								
							
						
							
										Overall quality 
											 
										
									
									 
										
									
										Promptness of service 
											 
										
									
									 
										
									
										Reliability 
											 
										
									
									 
										
									
										Advice on choice and use of products 
											 
										
									
									 
										
									
										Staff attitudes/atmosphere 
											 
										
									
									 
										
									
										Ease of looking at/testing products 
											 
										
									
									 
										
									
										Prices 
											 
										
									
									 
										
									Business Policies for Bassett Home Furnishings
										Special services and payment policies 
									
									- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Repair services available for case pieces and/or upholstered furniture
- Customers can order directly from store’s website
- Soil and stain treatment for upholstered furniture upon request
- Custom upholstery services
- Website offers the “See in my room” AR (augmented reality) tool
- In-home interior design services available
- Website lists prices for most items
										Store's payment policy for furniture that is special ordered 
									
									- Downpayment required
										Return time period for special-order items (in original condition) 
											 
										
									
									 
										
									 
										No returns
									
								
							
										Restocking fee 
											 
										
									
									 
										
									 
										No returns
									
								
							
										Return time period for in-stock items (in original condition) 
											 
										
									
									 
										
									 
										Varies
									
								
							
										Restocking fee 
											 
										
									
									 
										
									 
										15%
									
								
							 
					 
					 
					 
					 
					 
					 
					
Consumer Comments for Bassett Home Furnishings
Dec 23, 2023
Jun 16, 2019
Dec 02, 2013