Welcome to Consumers’ Notebook, where we feature news-you-can-use and other timely information to help you become a more informed consumer. Check back often to read the latest pieces in our Notebook.
Looking for a credit card? Be sure to check offers from credit unions and small banks. According to a new report from the Consumer Financial Protection Bureau, large banks tend to offer “worse credit card terms” and “substantially higher interest rates” than credit unions and small banks.
The FTC has postponed the effective date for its Combating Auto Retail Scams (CARS) Rule due to a court challenge from car dealers. The Rule targets bait-and-switch sales tactics that lure buyers to dealerships, and would ban hidden junk fees that are often buried in lengthy contracts.
Life happens. Maybe it’s an unexpected medical bill, car repair, or home appliance on the fritz. We all need to build a rainy-day fund, because sooner or later it’s going to rain—but many people don’t have this crucial safety net.
Consumer Advocates Push for FTC Rule That Would Guarantee Consumers the ‘Right to Repair’ Products They Buy
When you buy a product and it breaks, your ability to fix it yourself—or send it to an independent repair shop—is often limited or thwarted by the manufacturer. Consumer advocates want the FTC to protect customers’ right to repair their own belongings.
The Consumer Financial Protection Bureau (CFPB) wants to limit how much financial institutions can charge customers for overdraft protection plans. The CFPB’s proposed rule, published last week, would drive down overdraft fees, capping them at just $3, in some cases.
In October, Consumer Reports launched Permission Slip, a free app that provides a one-stop spot you can use to control which companies can collect, store, and sell your personal data. We urge everyone to use it.
Most taxpayers won’t notice any major changes this filing season. However, the IRS did make larger-than-usual adjustments to account for inflation and many taxpayers in some states can use a new government pilot program to file for free.
Subscription-based digital services are the ultimate in convenience, but their fees can add up to hundreds of dollars in wasted money if you don't cancel unused or unwanted ones.
The start of the new year is a good time to review your finances and make needed adjustments. Here are three things to do to find out where you are and what you might need to do.
As retailers brace for a record number of post-Christmas returns, many have modified their return policies to help cut costs.
The growth in online shopping has spawned a surge in package thefts that impact millions of Americans each year.
Toys equipped with microphones, cameras, or sensors create privacy and security issues.
Earlier this year, Zelle quietly expanded its fraud protection policy to include some victims of imposter fraud, but consumer advocates urge that it do more to protect users.
U.S. consumers reported losing $358 million to online scams last year, according to the Federal Trade Commission. The holiday shopping season is especially lucrative for scammers.
Water beads can cause serious injuries or death if children swallow them.
Sellers and credit card companies continue to push Buy Now, Pay Later (BNPL) to make purchases seem more affordable by splitting up costs into smaller installments. But what may seem like free financing can turn into a high-cost loan.
Banks, credit unions, airlines, hotels, and retailers inundate us with credit card offers. Before applying for any credit card, consider how you manage your money, how you use credit, and why you’re considering applying for a new card.
Within the last few years, the three largest wireless services have begun to push their customers to pay via automatic electronic checks or debit cards by no longer offering big discounts to those who pay via credit cards.
The U.S. finally has a robust market for electric vehicles (EVs), with more manufacturers offering models that are stylish, roomy, and fun to drive. Unfortunately, high sticker prices remain a deal-breaker for many drivers who want to make the switch.
Internet customers want fast and reliable broadband service. Comcast promises its “next generation” Xfinity internet service, now branded as a “10G Network,” will deliver both. But “10G” is a meaningless, and possibly misleading, marketing term.