Macy's

1717 W 22nd St
Oak Brook, IL 60523 630-645-4980
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for Macy's — 14 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Macy's

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Macy's

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Consumer from Batavia, IL
Nov 07, 2022
Macy's has a price range of low to high. However hey are not considered the highest end of quality even though they have some really nice pieces. And for the price they are ‭relatable‬ to the average person seeking furniture. It has been challenging to get in touch with your warranty dept. to say the least.
Consumer from Wood Dale, IL
Apr 25, 2022
WAS A GOOD EXPERANCE SEE THIS SALES PERSON HIS NAME TIM EIMS WORKS WITH YOU TO GET THE BEST PRICE HIS MOBIL NUMBER IS 847-404-7457 LET HIM KNOW RICK & BETTY ANN TOLD YOU NICE PERSON
Consumer from Naperville, IL
Sep 22, 2021
This store concept is awesome, opens in the morning and closes at night with no salespeople. We found our amazing mattress and it was delivered quickly. I have recommended this store to all my family and friends.

...and 6 more consumer comments for Macy's