Macy's

1200 N Meacham Rd
Schaumburg, IL 60173 847-781-6200
Checkbook's Top Rating
Quality NO

Checkbook Summary of What It Sells ?

Consumer Ratings for Macy's — 22 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Macy's

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Has an online gallery/catalog
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
3 days
Restocking fee what is this?
25%
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
15%

Consumer Comments for Macy's

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Consumer from Round Lake, IL
Aug 22, 2020
Store was somewhat disorganized & it was hard to find a sales person to answer questions. Limited stock, seemed things were picked-over
Consumer from Schaumburg, IL
May 08, 2019
So expensive for furniture that hardly lasts.
Consumer from Mount Prospect, IL
Mar 13, 2019
great service, and great pricings. Delivery was prompt. Delivery was on time.

...and 2 more consumer comments for Macy's