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Jack Winegardner Chevrolet

11001 Indian Head Hwy
Fort Washington, MD 20744301-292-6500

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Consumer Comments for Jack Winegardner Chevrolet

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Consumer from Fort Washington, MD
Nov 28, 2013
Not Recommended
During a service, a member of their staff got grease and dirt all over the interior of our Buick Lucerne. When we called this to the Service Managers attention he became angry and tried to claim the grease was already in the car when we turned it in. When we persisted in getting the car cleaned the staff actually became hostile and rude; so much so, I wrote letters of complaint to the dealerships senior management and VP Customer Relations of GMC. The GMC VP responded to my letter and sent a representative to investigate and assist in remediating the situation; the senior management of the dealership never responded.