Joe's Auto Body Custom & Painting

4100 Howard Ave
Kensington, MD 20895 301-564-1288
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Consumer Ratings for Joe's Auto Body Custom & Painting — 107 Ratings

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Complaints for Joe's Auto Body Custom & Painting

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Consumer Comments for Joe's Auto Body Custom & Painting

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Consumer from Washington, DC
Apr 27, 2021
We established an estimate for repairs and an anticipated start date. I left two voice mail messages on the start date so I could know if I should bring the car in. NO ANSWER. I waited for 2 additional days and still no response. A prior review noted the issue of executive responsibility. This confirms the problem. It does not matter how great they are at doing the work if they never show up to do it. What a waste of time.
Consumer from Washington, DC
Feb 27, 2021
my car got sideswiped while parked on my street. The folks at Joe's were extremely easy to work with. Only downside is that it isn't convenient to mass transit, but I used Lyft to get to/from the nearest metro. Absolutely worth that minor inconvenience to get such high-quality work.
Consumer from Chevy Chase, MD
Feb 17, 2021
Recommended but cautiously. Joe's has fixed BMWs for me three times over six or seven years. Their work has been flawless, well priced, and generally prompt. But their office services lately need big work. Getting through on the phone is tough. Calling to discuss replacing a bumper, I couldn't get through. The phone proposed leaving a message. The message machine was full. It told me to tap in a "remote access code." I've never had, never heard of, this remote access code. After I simmer down, I'll probably go back. They do do excellent work.

...and 28 more consumer comments for Joe's Auto Body Custom & Painting