Best Buy

1200 Rockville Pike
Rockville, MD 20852 301-984-1479
Checkbook's Top Rating
Quality NO

Consumer Ratings for Best Buy — 108 Ratings

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Consumer Comments for Best Buy

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Consumer from Gaithersburg, MD
Oct 29, 2023
Extremely helpful in going through the upcoming set-up and explaining the pros and cons of using Geek Squad. Described the various qualities of the different specs of the iMac computer and determining what was best for our needs.
Consumer from North Potomac, MD
Sep 13, 2023
IF YOU BUY A TECH SUPPORT PLAN BE VERY WARY OF THE AUTO-RENEWEL POLICY. THERE IS NO WAY TO CANCEL THE AUTO-RENEWEL - YOU HAVE TO CANCEL YOUR CURRENT PLAN ON THE LAST DAY OF THE SUBSCRIPTION - IF YOU CAN CANCEL BEFORE THAT, YOU LOSE THE LAST DAYS OF THE CURRENT SUBSCRIPTION.
Consumer from Potomac, MD
Jun 12, 2021
From big purchases in the past to a small one today, i have learned two things that distinguish Best Buy from its two main big-box competitors. First, their floor staff is not on Commission and is happy to help anyone who comes in, whether they talked to someone else first or not. Second, when something big needs to be installed, they do it in house while others subcontract it out. It makes a BIG difference, Many of the big complaints about competitors involve problems with installation and getting it fixed properly. And as a non-techy from the last century, I have always gotten advice i consider to be reliable.

...and 14 more consumer comments for Best Buy