Gas Galore

722 Erie Ave
Takoma Park, MD 20912 301-608-3111

Ratings

?
?%    

Consumer Ratings for Gas Galore — 3 Ratings

Register here and see full info on Gas Galore, FREE.
Percent of customers who rated service "superior" for:
Doing service properly on first try
?
?%    
Promptness/responsiveness
?
?%    
Advice on service options and costs
?
?%    
Overall quality
?
?%    

Consumer Comments for Gas Galore

Register here and see full info on Gas Galore, FREE.
Consumer from Rockville, MD
Sep 13, 2021
Not Recommended
We were unhappy with the model recommended to us (was far too hot for our house) and unhappy with several aspects of the install. The faceplate of the unit was installed crooked and off center within the fireplace and more important the unit improperly vented, leaving exhaust in the house.
Consumer from Washington, DC
Apr 26, 2021
Recommended
Consumer from GAITHERSBURG, MD
Oct 01, 2014
Not Recommended
Two problems exist: 1-The Gas Galore Shop was very difficult to work with when they made appointments, and never arrived at their appointment time. They seem unable to determine an estimate. Their single estimate was OK at first, but they took weeks to get their installer to look at the work site for an additional installation cost . After even more weeks have now passed they have yet to provide a final estimate. I don't believe they can be trusted to do anything in a timely manner.

2-Local MD government apparently is micro managing our lives by forcing consumers to do unnecessary and expensive procedures in the installation of fireplace inserts. This might be the reason there was such a wide variation in their pricing and knowledge. After interviewing several shops, I did not find anyone of them consistent in their installation requirements. I could not find anyone who knew what they were doing. Pricing was extremely different. I have now decide not to install a gas fireplace insert.

FIRM'S RESPONSE: First of all the appointments that we attempted to schedule where worked around their schedule so that the husband and wife could be there. We arrived at the times we agreed upon so both of them could be there. We furnished a estimate for furnishing and installing a gas fireplace that would have replaced the wood burning fireplace that is there. We needed the contractor to take a look at was going to be needed for doing the framing and drywall work once we had removed and installed the gas fireplace. They where extremely busy at that time and I do agree they never could make it there, that was the contractor not GAS GALORE. This has nothing to do with trust, it had to do with having the General Contractor get there to look at the job.

No, the government is not micromanaging our lives by forcing consumers to do unnecessary and expensive procedures in the installation of fireplaces, it is called installing it according to the building code, WSSC and per manufactures requirements , so that ones house does not burn down if not installed correctly. If it is Gas Galore or another company everyone needs to follow the same codes to install it properly and safely. The wide variation of price was from the homeowner not picking out one unit and getting that unit priced out the same by all , instead they where having the unit priced out apples to oranges.

The common denominator here is the homeowner. Being they state they had others look at the project. I strongly disagree that the other companies do not know what they are doing, I would say the homeowner needed to do their homework before starting a project of this magnitude.