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Labcorp

1450 E Chestnut Ave #5C
Vineland, NJ 08361 856-696-6900

Ratings

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Consumer Ratings for Labcorp — 1 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Labcorp

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Consumer from Williamstown, NJ
May 03, 2020
Not Recommended
This is the most miserable group of people I have ever known to work in one location and be allowed to continue with their terrible attitudes towards the clients walking thru the door. There is NO GREETING as they are busy gossiping among themselves and don't see anyone coming in. You stand there waiting for direction/instruction and are met with "yes" with a tone of annoyance. They may have to give out the same instructions throughout the day hundreds of times, but as clients we are there once per year....we should not have to deal with their impatience. The staff seem to feed off each others misery, from the entrance, to the enrollment staff- you now have to deal with the TV in the waiting room and the enrollment clerk talking to a glass wall so you dont hear them. When you do hear them, they are rolling their eyes because YOU are holding them up! Now wait your turn for the lab staff. INSUFFICIENT modes for seating for the clients to have blood drawn. I have a bad back and CANNOT sit in the chair they have with my feet hanging or tucked in the wrong position. They argued with me to find an appropriate style support to accommodate my being able to keep my arm still. There were unused chairs of another style they refused to allow me to sit in. I ended up standing, holding my arm over the blood draw table and they threatened me "DON'T FALL - We cant be responsible since you didn't want to sit down". This is the only one open early enough to get blood work done before going to work so I don't have to waste 8 hours for a day off (I cant be late- must take full day). NO ONE should have to put up with this inability to accomodate a client, their unprofessional attitude, ignorance, and plain rudeness. There was NO goodbye, thank you for using us, please come back- NOTHING. The lab person also was slow to mix the tube that needed to be mixed. She laid it down without mixing it, mentioned 'pls mix it before it clots' she rolled her eyes also- did NOT pick it up, so as to ignore my request, and moved her back to me. The 'stick' itself was excellent. That is the only good thing I have for the site.

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