Estate's Chimney Sweep

48 Sunset Ave
Chalfont, PA 18914215-997-6880

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Consumer Comments for Estate's Chimney Sweep

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Consumer from LANSDALE, PA
Oct 17, 2016
Not Recommended
I was a long-term customer and had lost my confidence in them over the last two years. My chimney needed creosote removal last year. They removed it (supposedly) and then said a severe build-up occurred, again, this year. Note that they had never found a creosote build-up over the last ten years, until last year, and now this year, too. I use a cord and a half of seasoned wood, from the same supplier, every year. I said “OK”, giving them the benefit of the doubt and scheduled the creosote removal (about $350). Last year, when they came to do it, their equipment wasn’t working properly and I had to loan them some electric cords. This year, they showed up (after I waited a month to get the appointment) and said their equipment broke down and they would squeeze me in, in the near future. I have lost confidence in their ability to remove creosote, their ability to honestly determine if creosote is severe and their ability to maintain their equipment.

I obtained quotes from three new chimney sweeps. All said I had third degree creosote, which was not removed by Estate Chimney, and that such build-up would take many years to accumulate. When the new company cleaned it off (a several visit ordeal), there was a pile of creosote on the floor that was about one-inch deep. Estate Chimney not only failed to remove it, but they left me in a dangerous situation had that third degree creosote caught fire.
Consumer from CHALFONT, PA
Feb 14, 2016
Recommended
Consumer from LANSDALE, PA
Jan 29, 2016
Recommended

...and 11 more consumer comments for Estate's Chimney Sweep