Crate & Barrel

160 N Gulph Rd #201
King of Prussia, PA 19406 610-354-9600
Checkbook's Top Rating
Quality

Checkbook Summary of What It Sells ?

Consumer Ratings for Crate & Barrel — 13 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Business Policies for Crate & Barrel

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
90 days
Restocking fee what is this?
$0

Consumer Comments for Crate & Barrel

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Consumer from North Wales, PA
Dec 23, 2023
i love the furniture at Crate and Barrel. They have excellent customer service and well made furniture that they stand behind.
Consumer from Delaware Valley area
Jul 05, 2016
Good quality, but sometimes pricey. They definitely stand behind their products, with excellent after-sale service. Worth the money.