Bradham Automotive

220 N Henry St
Alexandria, VA 22314703-549-6418
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Prices for Bradham Automotive

Register here and see full info FREE.
Checkbook's price comparison score what is this?
Hourly labor rate for major mechanical repairs

Consumer Ratings for Bradham Automotive — 35 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
Register here and see full info on Bradham Automotive, FREE.
Doing work properly what is this?
Starting and completing work promptly what is this?
Letting you know cost early what is this?
Advice on service options and costs what is this?
Overall quality what is this?
Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Bradham Automotive

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
Number of complaints with BBB and (complaint rate) what is this?

Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Bradham Automotive

Register here and see full info on Bradham Automotive, FREE.
Consumer from ALEXANDRIA, VA
Jan 15, 2018
Excellent customer service and quality work. Pricey.
Consumer from ALEXANDRIA, VA
Dec 11, 2017
The shop completed a complicated repair (emissions) but assumed it could be completed before the weekend. Had I known there was a chance it would not be completed, I easily could have waited until Monday and the repair easily could have waited too. Consequently, I did not have my car over the weekend. The shop representative suggested I rent a car at my expense. May be best to use this shop for simple jobs unless you have easy access to a second car.
Consumer from ALEXANDRIA, VA
Dec 13, 2016
I tried Bradham twice. The first time we needed tires; when I mentioned to the gentleman on the phone that I needed to look at Consumer Reports to pick them, he immediately said (words to the effect of) 'You know that is based on advertising, right? It's not real information about the quality. I can tell you the quality of the tires.' After I selected the tires and went to pay for the car, I noticed all of their Checkbook signs, highlighting their great scores! I asked if he had paid for the ratings. "Huh? I don't know...the owner does all that."

The car went back (it's a 1995 Honda that needs TLC) and they charged us a $145 diagnostic fee and then said it was going to be another $675, though when pressed, they admitted the engine may be blown, but they wouldn't know until they were done. ?!

We took it to Japanese Auto City, the man fixed it for $143 without any mystery. I would never go to Bradham again; I hope they valued the $145 diagnostic fee they got from us.

...and 7 more consumer comments for Bradham Automotive