Pep Boys

7121 Little River Tpke
Annandale, VA 22003 703-256-8966
Checkbook's Top Rating
Quality NO
Price NO

Prices for Pep Boys

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Consumer Ratings for Pep Boys — 21 Ratings

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Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Pep Boys

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Pep Boys

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Consumer from Alexandria, VA
Apr 14, 2021
No charge for a diagnosis and honest explanation of what was found. Walked away with a fair estimate for a different repair that I knew was needed (not something they "found").
Consumer from Arlington, VA
Jan 18, 2019
got a lifetime alignment package with them at Christmas for a steal, sometimes long waits but if I make an appointment can get in and out
Consumer from Falls Church, VA
Jul 21, 2018
I took my truck in for a new muffler on a Thursday. I received an estimate, a little high but since it was already there I said go ahead. Picked the truck up twice and returned it twice for improper installation. The muffler was hitting the drive shaft and they were not using the right mounting brackets. On the Sunday I had call them to see what was happening and was told that they may need to order different mountings. I called them Monday for an update, still working on vehicle and they wanted more money for new parts, the same on Tuesday. I finally called Pep Boys HQ and complained, I picked up the vehicle on Wednesday, and they did not charge anything additional. No one ever keep me up to date and no one ever said sorry for how long it took. So far all is working well.

...and 2 more consumer comments for Pep Boys