Fairfax Auto Repair

9425 Mathy Dr #D
Fairfax, VA 22031 703-425-3440
Checkbook's Top Rating
Quality
Price NO

Prices for Fairfax Auto Repair

Checkbook's price comparison score what is this?
?
Hourly labor rate for major mechanical repairs
?

Consumer Ratings for Fairfax Auto Repair — 27 Ratings

Register here and see full info on Fairfax Auto Repair, FREE.
Percent of customers who rated service "superior" for: | = average for all auto repair shops
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated shop "adequate" or "superior" what is this?
?
?%    

Complaints for Fairfax Auto Repair

Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Fairfax Auto Repair

Register here and see full info on Fairfax Auto Repair, FREE.
Consumer from Fairfax, VA
Nov 18, 2023
Dealer told us struts would cost $2,000. Struts, brake job, headlight cleaning, allignment, $1,600. Plus, they were pleasant and knowledgeable.
Consumer from FAIRFAX, VA
Jan 11, 2022
Parking at facility is crowded, but staff effectively works around this problem
Consumer from Burke, VA
Aug 26, 2020
Through no fault of the shop my wife’s Suburu Forester spent 10 days at the repair facility waiting extended warranty repair authorization. That is a long time to tie up a repair facility shop/parking space. I was assured several times not to worry about it. I was updated daily as to the status of the needed repair and very grateful as to their tenacity dealing with the warranty company. Troy is a pleasure to work with. It is quite obvious great customer relations is a priority with him. In addition to the needed repair i also had needed servicing completed. Bottom line the repair was completed in a timely manner once authorized. My wife is pleased. Servicing costs were, I believe, better than the dealership. I will be returning to Fairfax Auto for all my servicing/repair I highly recommend Fairfax Auto Repair as the “go to” place for vehicle servicing and repair. Through no fault of the shop, my wife’s Subaru Forester spent 10 days at the facility awaiting warranty repair authorization. That is a long time to tie up a repair shop’s floor/parking space. I was assured several times it was not an issue. I believe Troy’s tenacity in dealing with a difficult warranty company was responsible for authorization of the needed repair and once received it was completed in a timely manner. Recommended servicing was also completed and I believe the servicing cost was better than the dealership. I am appreciative of Troy’s, and the repair staffs, efforts on my behalf. My wife is now very happy with her vehicle. It is obvious that great customer service is a business standard of Fairfax Auto Repair.

...and 4 more consumer comments for Fairfax Auto Repair