Champion Title & Settlements

10306 Eaton Pl Ste 160
Fairfax, VA 22030 703-385-4555

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Consumer Ratings for Champion Title & Settlements — 8 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Champion Title & Settlements

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Consumer from Fairfax, VA
May 15, 2020
Recommended
Consumer from Reston, VA
May 13, 2020
Recommended
Consumer from Fairfax, VA
Apr 18, 2020
Not Recommended
I am a real estate broker in Fairfax. Split settlement closing on $1,160,000.00 sales price property listed by me in McLean, Purchasers chose Champion Title and Settlement as their settlement agent for settlement that occurred on January 7, 2020. I picked up my commission check from them several days later and statement in envelope was for another property. Today 101 days post settlement after multiple requests by phone, email and texts through Purchaser’s Realtor, Will Rodgers, eXp Realty, and Seller’s settlement agent, Stewart Title, disposition of Seller’s escrowed funds held by Champion for post settlement work agreed upon has at this late date still not been received by my clients. In phone call Friday morning, April 17, two weeks since previous call, with Purchaser’s Realtor, Will Rodgers, he yelled at me that he did not have any more time to deal with this. I told him In that case I would turn to Virginia State Attorney General and Virginia State Corporation Commission for assistance. I then phoned my clients in Houston reporting and discussing my brief phone conversation with Will Rogers. During client conversation my email began blowing up with messages from Jennifer Julia (3), Christina Mesones (1) at Champion and Realtor, Will Rodgers (2). Essence of those messages is summed up by one of the messages from Jennifer Julia that begins, “It appears there was a glitch in our system and the check for $1000.00 was sent in error to...” Funds due my client were sent to a contractor in Woodstock, Virginia by someone at Champion on March 17, 2020 and the contractor cashed it on March 30. Glitch in system? Someone’s fingers tapped on a keyboard and their eyes on a screen issuing a check. Someone’s hand signed the check. Someone prepared an envelope, placed check in the envelope and placed it in a mailbox. The post settlement performance period was 30 days. So it took Champion from February 6 to March 17, 40 days to get around to disposition and sent check to someone else. In classic ‘blame the victim’ style Will Rodgers today, 101 days post settlement, acts as though Sellers and I are annoying pests he cannot tolerate anymore while Champion Title & Settlement Company euphemistically deflects responsibility for failure as system glitch.

...and 5 more consumer comments for Champion Title & Settlements