Bonilla Tree Service

2905 Summerfield Rd
Falls Church, VA 22042 703-533-0667
Checkbook's Top Rating
Quality

Consumer Ratings for Bonilla Tree Service — 319 Ratings

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Complaints for Bonilla Tree Service

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Areas Served by Bonilla Tree Service:

  • Alexandria
  • Arlington Co.
  • DC–NW
  • Fairfax Co.
  • Montgomery Co.
  • Prince George's Co.

Consumer Comments for Bonilla Tree Service

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Consumer from Oakton, VA
Dec 06, 2021
I had Bonilla provide an estimate to remove several trees. Their estimate was the highest compared to several local reputable tree companies. The quote had errors. It had an extra tree and they charged substantially different rates (two fold) for near identical take-downs. I let them know. They corrected the quote and said the cheaper takedown price on one of the trees (which was about market) was a mistake and doubled it. They remained the most expensive at almost 40% above the median quoted price. I asked for an actual contract and then saw they also wanted a 20% down payment - no mention of a down payment prior to the contract. Bonilla was not going to use equipment any different than most of the other tree companies. I did not use them - substantially higher quote, errors in the quote, 20% down payment disclosed at the last moment.
Consumer from Alexandria, VA
Oct 27, 2021
Bonilla came to the house to find out what we wanted done and then gave us a timely written estimate with a list of the work they would perform based on our discussion. Their estimate was reasonable when compared to the two other estimates we got. They were able to schedule service within 2-3 weeks and arrived on the day of work promptly at 8 am, as they said they would. They finished up work by mid afternoon and did a good job, which included cleanup. I liked that the supervisor in charge told us to let him know if anything wasn’t right because he wanted us to be happy with the work.
Consumer from Mc Lean, VA
Oct 04, 2021
They were to remove our 80-foot oak tree on Wednesday, but it rained almost 3 inches that day so they postponed to 8 o'clock Saturday morning. The trucks drove up within seconds of 8 o'clock. They went about things professionally; as many as seven workers were involved. After the crew had left, I discovered that a gatepost in the chain link fence was broken off at ground level. I sent an email Saturday evening, the foreman was at our house on Sunday morning, on Tuesday a repairman checked out the damage, and on Wednesday the repair was completed to my satisfaction. I can't rate them high enough for responsiveness, both in the rescheduling and the repair.

...and 134 more consumer comments for Bonilla Tree Service