fundraising calendar

Help us reach our annual fundraising goal!

Consumers' Checkbook is the only nonprofit providing in-depth service reviews and price research. We take no advertising or referral fees from businesses. Help us continue to serve your community.

Donate by December 31 to support unbiased independent service reviews.

Comfort Solutions

7518-F Fullerton Rd
Springfield, VA 22153703-266-3678
Checkbook's Top Rating (Checkbook's top rating)
Quality
Price NO

Prices for Comfort Solutions

Register here and see full info on Comfort Solutions, FREE.
Checkbook's price comparison score what is this?
?
Minimum charge for a service call
?
What the minimum charge includes
?

Consumer Ratings for Comfort Solutions — 68 Ratings

Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
Register here and see full info on Comfort Solutions, FREE.
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated company "adequate" or "superior" what is this?
?
?%    

Complaints for Comfort Solutions

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Areas Served by Comfort Solutions:

  • Alexandria
  • Arlington Co.
  • DC–NE
  • DC–NW
  • Fairfax Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps

Consumer Comments for Comfort Solutions

Register here and see full info on Comfort Solutions, FREE.
Consumer from Annandale, VA
Oct 04, 2018
Good firm, but they changed the service contract to a very consumer-unfriendly version with automatic renewals and keeping a credit card on-file without being able to describe security. The service contract change caused me to drop the contract.

Their staff was non-responsive to discussing the issue and has become less responsive on setting service visits. Work still done well, but the rest of the operation has taken the "big company, less caring" feel.
Consumer from Chantilly, VA
Sep 06, 2018
Comfort Solutions installed and repaired my HVAC and heating system. They also perform preventative maintenance thereby ensuring superior performance throughout the year.
Consumer from Arlington, VA
Jul 18, 2018
Performed three tasks on our HVAC system: (1) repaired corroded furnance vent to roof stack, (2) installed a steam humdifier, and (3) installed whole house dehumidifier. Tasks (1) and (2) were done very well, superior. However, task (3) did not go as planned and will require additional work and expense. The issue was that there was inadequate clearance next to the furnance to install the deumidifier ducting in the inductry preferred configuration, i.e., to take suction from and discharge to the HVAC return ducting. Instaed, installers connected dehumidifer discharge duct to HVAC supply ducting. This resulted in two less than desirable outcomes. First, the dehumidifer warms the air to part of the house resulting in air being about 5 deg F warmer that the other part of the house. Second, it is not possible to service the dehumidier filter to clean it or reverse its position (it was installed backward). To solve these two issues, we plan to have the water heater moved to a different location to provide adequate clearance for installation of the dehumidifier inlet and outlet ducting from/to the HVAC return duct. Would have appreciated better planning and designing of the dehumidifier ducting before the work was initiated.

...and 28 more consumer comments for Comfort Solutions

Page 0 of 2