Comfort Solutions

7214-A Lockport Pl
Lorton, VA 22079 703-266-3678
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Consumer Ratings for Comfort Solutions — 84 Ratings

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Percent of customers who rated service "superior" for: | = average for all heating & air-conditioning contractors
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Complaints for Comfort Solutions

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Areas Served by Comfort Solutions:

  • Alexandria
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Equipment company services/installs:

  • Air duct cleaning
  • Humidifiers
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Hot water heating systems
  • Hot water systems pipes & radiators
  • Electronic air cleaners
  • Heat pumps
  • Window air-conditioning units

Consumer Comments for Comfort Solutions

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Consumer from Washington, DC
Apr 19, 2020
Wasted money.
Consumer from Arlington, VA
Mar 25, 2020
The service technician, Latif, that Comfort Solutions sent to check out my air conditioning system prior to the start of a hot summer, allowed me to tag alongside him as he made his checks. I asked many technical questions as to how things worked and why he was doing certain things and not others (I am a retired mechanical engineer who wants to keep learning). The technician not only tolerated my presence and questions, but enthusiastically offered additional advice and experience from his 20 years of experience in the HVAC field. Based on his advice, I am planning to modify and clean a few parts of my system that I had not previously considerd.
Consumer from Washington, DC
Jul 31, 2019
We recently hired Comfort Solutions to install mini-split AC units in the dining room and two bedrooms of our old rowhouse. We are satisfied overall--the units are working well, and they are SO much more pleasant than our old window units. The staff was also polite and responsive and, for the most part, seemed invested in making sure we were satisfied. The only real issue was that they installed a pump with the unit in the master bedroom, since that room's position makes draining somewhat difficult. We had mentioned that we wanted the unit in the bedroom to be extremely quiet, and we don't remember being told anything about a pump when we discussed the plans. The pump was REALLY REALLY loud when they first installed it--it sounded like someone was trying to vacuum up a piece of paper. We didn't notice the problem until the installers had left our house, but they came back quickly the next morning after we called to complain. Service technicians installed some insulation that decreased the sound a little, but it was still unacceptably loud (especially for a bedroom). They seemed to imply that not much else could be done. After several nights of sleeping with the AC off because of the noise (which really seemed to defeat the purpose of installing it), we complained again and another technician came over. He agreed that the pump was way too loud and hypothesized that it might be defective. He installed a new pump and did a bunch of other stuff, and it's now tolerably quiet, though still not silent. So I guess we're basically happy with where things ended up, but we were frustrated that they initially installed an insanely noisy pump in our bedroom and took a while (and a couple of complaints) to fix it.

...and 32 more consumer comments for Comfort Solutions