Johnson's Polar Air

1333 Shepard Dr #C
Sterling, VA 20164 703-430-3300
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Consumer Ratings for Johnson's Polar Air — 84 Ratings

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Complaints for Johnson's Polar Air

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Areas Served by Johnson's Polar Air:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.
  • Loudoun Co.
  • Prince William Co.

Equipment company services/installs:

  • Humidifiers
  • Air ducts (sheet metal work)
  • Central air conditioners
  • Electric furnaces
  • Gas furnaces
  • Electronic air cleaners
  • Heat pumps
  • Attic fans

Consumer Comments for Johnson's Polar Air

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Consumer from Mc Lean, VA
Feb 19, 2022
We have used this company for our twice yearly HVAC servicing checks and needed repairs. We consistently have the same tech. This is great because he is totally familiar with our system. They have never pushed us to replace or spend money. Instead, the emphasis is on keeping things running and on answering any of our questions. Our experience has been one of complete neatness and courtesy.
Consumer from Herndon, VA
Jan 12, 2022
Have used their services for over 30 years, covering two different locations at different times. They replaced a heat pump that was under a separate Polar Air contract (not their heat pump and not installed by them). Replaced Air conditioner and furnace at reasonable price for other location. Installed humidifier.
Consumer from Herndon, VA
Jan 16, 2021
Our gas fireplace stopped working, so I asked a friend who recently had a repair done for a recommendation, if they were happy. Johnson’s Polar Air was the recommendation and “ask for Mike.” I neglected to ask for Mike when I called, but Mike was the one who came out. I was given a window of arrival, and Mike and his helper showed up on time. They diagnosed the issue, explained what was wrong, and that they would need to order a part. I paid for their visit and they called the next day with information about how much the part and installation would cost. I agreed. When the part came in, I received a phone call to schedule the repair, and they were out the next day. Not only did they install the new part, they ensured that all the logs were back in place, changed the battery in the remote sensor, and tested the fireplace to make sure it worked properly before leaving. In these times of COVID, they also wore masks the entire time as well as shoe covers. After all was completed, Mike had me look at the fireplace to make sure all was satisfactory before he gave me any paperwork. The cost was exactly as quoted. I’ll be using this company again in the future.

...and 17 more consumer comments for Johnson's Polar Air