Carmack Moving & Storage

45055 Underwood Ln #140
Sterling, VA 20166 703-378-1616
Checkbook's Top Rating
Quality NO

Hourly Rates for Peak-Season Local Moves for Carmack Moving & Storage

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Interstate Moves for Carmack Moving & Storage

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Consumer Ratings for Carmack Moving & Storage — 13 Ratings

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Complaints for Carmack Moving & Storage

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Areas Served by Carmack Moving & Storage:

  • Alexandria
  • Arlington Co.
  • DC–NW
  • Fairfax Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for Carmack Moving & Storage

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Consumer from Washington, DC area
Nov 13, 2025
I filed a complaint: I am filing a complaint against Carmack Moving & Storage, Inc regarding my move from Virginia to Florida. My experience involved several serious issues: Property Damage and Denial of Claims: Several personal items were significantly damaged/lost. Despite an extra $400–$500 charged for damage insurance—with no documentation or insurance provider details—the company has denied many valid claims, leaving me without promised coverage. Unapproved Additional Charges: The final bill far exceeded the original quote, with extra charges applied without notification or clear explanation, suggesting deceptive billing practices. Lack of Customer Support: Attempts to resolve these issues were met with poor service and unresponsiveness, compounding my financial loss. Insurance Misrepresentation: The company charged me for damage insurance without providing any policy details, a misleading practice that may violate consumer protection laws. Requested Resolution: A full refund of additional charges beyond the original quote Compensation for the damaged and lost property A refund of the $400–$500 insurance fee A thorough investigation into their billing and insurance practices I trust your agency will address this matter promptly. Attached are copies of the moving quote, final bill, and photos of the damaged items. Thank you for your attention. I look forward to your swift response. Sincerely,
Consumer from GAINESVILLE, VA
Feb 06, 2025
Easy to work with from start to finish.
Consumer from Leland, NC
Sep 12, 2023
Final weight came in 30 percent higher than their detailed estimate. They sent too small of a truck and ended up handling all of our stuff at least twice before delivery. Then they tried to only deliver part of our shipment in the contracted timeframe. Once the salesman had the contract, communications slowed considerably. They actively work their google reviews and as a result ONLY have 4 or 5 star reviews. Fooled us though.

...and 1 more consumer comment for Carmack Moving & Storage