ADT Security Services

800-246-9147
Checkbook's Top Rating
Quality NO

Consumer Ratings for ADT Security Services — 326 Ratings

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Complaints for ADT Security Services

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Areas Served by ADT Security Services:

  • King Co.
  • Kitsap Co.
  • Mason Co.
  • Pierce Co.
  • Skagit Co.
  • Snohomish Co.
  • Thurston Co.

Consumer Comments for ADT Security Services

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Consumer from Woodinville, WA
Jan 06, 2026
Overall I recommend ADT for the services they provide. However, this year they came to upgrade my installation and started to completely take everything down for a complete reinstall that was going to cost me a lot of money.
Consumer from Maple Valley, WA
Dec 06, 2025
Overall, I'm happy with the company and the service. However, in one instance there was a safety breach and they responded quickly and prevented what could have been a very unfavorable outcome.
Consumer from BREMERTON, WA
Oct 30, 2025
The house we bought already had ADT equipment so we decided to use it. It's an annoying system so I regret it. Reasons: (1) It's way too complicated: the app and control panel are confusing partly because they are bloated with too many options; (2) the sensors are designed to detect 'tampering' but are too sensitive; the system starts beeping at us if we close doors too hard. Overall, it's a far cry from when ADT had straightforward and simple controls. I wish i had gone with a simpler, self-installed system which is what i had in our last house. The one positive is that they do provide knowledgeable guidance over the phone when needed.

...and 68 more consumer comments for ADT Security Services