ADT Security Services

800-246-9147
Checkbook's Top Rating
Quality NO

Consumer Ratings for ADT Security Services — 326 Ratings

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Complaints for ADT Security Services

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Areas Served by ADT Security Services:

  • King Co.
  • Kitsap Co.
  • Mason Co.
  • Pierce Co.
  • Skagit Co.
  • Snohomish Co.
  • Thurston Co.

Consumer Comments for ADT Security Services

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Consumer from WAUNA, WA
Apr 11, 2026
Completed work promptly. Staff presented me with all the options. Staff left one small hole in wall which I did not notice until later.
Consumer from BREMERTON, WA
Apr 08, 2026
An ADT system was already installed in the house we bought, and i had ADT systems in two different houses in the past. We requested and received a quote to bring it online. That went well. A positive is that ADT is reasonably priced. The biggest -- and huge -- negative for us is that the ADT system is unnecessarily complicated. There are too many options and features which makes it confusing. For this reason, we would not use ADT again and are considering taking out the whole system. On smaller but more negative notes: The installer did an OK job but did not notice that the batteries in some of the sensors were low, which resulted in a sensor to start beeping in the middle of the night a few days later. Additionally, the labels the tech gave each sensor in the the system were not very intuitive to us. In itself, that didn't seem a major problem except it seems impossible to change these. I spent a ton of time on the phone with a representative--we went through each sensor and what i wanted it named. after all that, the names didn't actually change.
Consumer from MANCHESTER, WA
Apr 04, 2026
Will change monthly fee wilthout warning. Had some windows replaced and they charge too much to have the monitors reinstalled. Very expensive to do business with.

...and 70 more consumer comments for ADT Security Services