Xfinity

855-870-1311
Checkbook's Top Rating
Quality NO

Consumer Ratings for Xfinity — 59 Ratings

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Complaints for Xfinity

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Areas Served by Xfinity:

  • King Co.
  • Kitsap Co.
  • Mason Co.
  • Pierce Co.
  • Skagit Co.
  • Snohomish Co.
  • Thurston Co.

Consumer Comments for Xfinity

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Consumer from Auburn, WA
Jul 01, 2024
I've had Xfinity Internet for years. Used to have their TV service but dropped because it was too expensive. Every time I have to contact this company I regret it. We recently wanted to downgrade my 90-year-old father's Internet service and cancel his TV streaming plan. Spent nearly an hour in an online chat with Xfinity only to be handed off to 7 different people and ultimately told they can't help me. Went into local store and they gave a similar runaround/misinformation. After much convincing (and having proof of the other plan) they finally capitulated and gave us what we wanted. COMPLETE WASTE OF OUR TIME. I will joyously drop this company just as soon as another competitor is available in my area (if ever--nice monopoly, Xfinity).
Consumer from Roy, WA
Oct 19, 2023
All the above was sufficient service. When we had an alarm tripped due to our front door being kicked in they were unable to answer my questions in regard to what sensor had been tripped and canceled the police.
Consumer from Seattle, WA
Oct 18, 2023
Xfinity is by far my favorite internet and cable company. Everything about them them is stupendous

...and 9 more consumer comments for Xfinity