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Montlake Bicycle Shop

2223 24th Ave E
Seattle, WA 98112 206-329-7333
Checkbook's Top Rating
For sales service
For repair service
For prices of repairs NO

Prices for Montlake Bicycle Shop

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Consumer Ratings for Sales Service for Montlake Bicycle Shop — 35 Ratings

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Consumer Ratings for Repair Service for Montlake Bicycle Shop — 60 Ratings

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Consumer Comments for Montlake Bicycle Shop

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Consumer from SEATTLE, WA
May 28, 2025
I have had really mixed experiences. I bought a new specialized bike which you have to have a shop assemble. I selected them and checked with them after the order direct from specialized that they could see the order. It was a very expensive bike. They said it was ready for pickup, I went to pick it up and a sales clerk said oh yeah, we're really busy but it's over there ready to go. They offered no further information and they didn't offer any help getting it adjusted (seat, handlebars, etc) orientation to the ebike and how it works. I got it part way home only to realize the front suspension was frozen, wouldn't compress. so I tried to debug it myself after the limited support I'd received. I bled the air, repressurized and adjusted the rebound. Nothing worked. I took it back to the shop and they did all the things I did and said they were really busy and someone would get to it. No communication for a few days so I called them, and they said they'd requested Specialized warranty service but no estimate on timing, could not provide any details or ETA. So I called specialized the next day and they promptly said they'd shipped a fork to the store and gave me a delivery date. Anyway it eventually got fixed. I think they could have done a much better job setting up the bike and actually testing everything about it. Derailer cables also weren't properly tentioned when I picked it up. I brought another bike I've been riding for many years in. A very skilled tech identified maintenance issues with me set it all up and did a superb job for a great price. So maybe service visits is where they shine? Anyway I'm going to give them a couple more chances but the first visit was terrible.
Consumer from MERCER ISLAND, WA
Nov 30, 2024
Excellent shop. Strong staff, knowledgeable and accessible.
Consumer from Everett, WA
Dec 22, 2023
I love all of the products and quality service they provide

...and 16 more consumer comments for Montlake Bicycle Shop

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