Apple Store

2656 NE University Village St
Seattle, WA 98105206-892-0433
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Quality

Consumer Ratings for Apple Store — 334 Ratings

Percent of customers who rated service "superior" for: | = average for all computer stores
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Consumer Comments for Apple Store

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Consumer from Seattle, WA
Aug 08, 2019
We have purchased 3 laptops, two Ipads and a phone from this store. Generally the help in choosing a product is good, but the store is very noisy, crowded and shopping is exhausting. Product repair & maintenace requires tenacity & persistence (sit there all day & don't leave until they do their job(. Training sessions are offered but the noise level makes it hard to concentrate. Do buy the 3 year applecare $99 so you can call and troubleshoot. I generally prefer apple products over PC/android, but my last expensive macbook Pro has a touch pad that causes me to type over (erase) what I write and it is way easy to touch it incorrectly cauing the cursor to jump around and erases random text. I can usualy type fast but can't do it on this machine. it also has an annoying new plug design requiring I buy an expensive satechi plug so that plug into my backup disks and my iphone to download photos. Stupid. And while the laptop is super sleek the plug is so big & heavy, it drops out of the wall from its own weight so I feel daily irritation especially given the high price. Sigh. design issues do affect service. Dont' count on back up to the icloud to save your documents/addresses etc. They can't always be resurrected. Diminishing returns of technology.
Consumer from Seattle, WA
Feb 18, 2019
The place is a zoo, but you can try out everything. They are pretty quick to repair things that they can repair. Not a good place to shop for accessories as they have a small selection.
Consumer from Seattle, WA
Jan 24, 2019
Outstanding electronics. Great way to shop. Very helpful. Far better than any computer store.

...and 36 more consumer comments for Apple Store

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