Ashley

17501 Southcenter Pkwy
Tukwila, WA 98188 206-574-3600
Checkbook's Top Rating
Quality

Consumer Ratings for Ashley — 14 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Business Policies for Ashley

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Ashley

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Consumer from Marysville, WA
Mar 14, 2025
Good prices but some stuff is not good quality.
Consumer from Seattle, WA
Jun 14, 2019
Prices were high but they delivered on time.
Consumer from Seattle, WA
May 06, 2019
Good customer service, has plenty of choices. In one of our visits we talked to a guy and we didn’t know he was one of the owner. He asked us if we were being helped ad we said yes we have an SA helping us then asked us how is our SA so we told him how helpful he was and that it was our second time to purchase with his help. Then the guy told us he will pay for lunch. It really surprised us ad we found out later on that he was one of the owner. We will purchased a new bed that day and following month we came back to work purchase new dining chair our SA is not in the store anymore. He was promoted to manager in a different location.

...and 2 more consumer comments for Ashley