Ourisman Honda

Name: Ourisman Honda
Address: 4800 Bethesda Ave, Bethesda, MD, 20814, US
Telephone: 301-656-1000
Price range: $$$$
Rating: 2.5

4800 Bethesda Ave
Bethesda, MD 20814 301-656-1000

Checkbook's Top Rating
Quality	NO
Price	NO

176 ratings
65% gave a "superior" overall rating
- Prices 50% higher than average
Compare 490 nearby auto repair shops
"Took my Honda to get oil changed and tires rotated as it was still under warranty. I marked my tires..."
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Prices for Ourisman Honda

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Ourisman Honda — 176 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

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Complaints for Ourisman Honda

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Current BBB report

Makes serviced:

Acura
Honda

Makes serviced under manufacturers' new-car warranties:

Acura
Honda

Consumer Comments for Ourisman Honda

Consumer from BETHESDA, MD
Oct 03, 2026

Took my Honda to get oil changed and tires rotated as it was still under warranty. I marked my tires before taking the car to ensure that they did the service. They returned the car to me without having done the work. When I pointed this out to the service rep, he apologized and took the car back to the tech that didn't do the work. They brought the car back to me after they actually rotated the tires and the dashboard was lit up with maintenance codes. I pointed out to the service rep that not only did they not do the work, they also didn't bother to clear codes when they finally did the work. Lazy, incompetent, or fraudulent. You decide.

Consumer from BETHESDA, MD
Sep 27, 2026

I needed a battery for my key fob. They charged $18. The second fob needed a battery a week later. I went to a different dealer who charged me less than half of that.

Consumer from WASHINGTON, DC
Apr 26, 2026

I know the advice is to go to an independent shop for serviceonce you are beyond the warrantee. However, I continue to go to Ourisman because after some years in the "wilderness" of jumping between service writers, I found that when I had the right service writer (and brought the car in for regular maintenance) all was well. Luis Campos, the first service writer I had for many years was recognized for his excellence and moved up to be the Service Manager. He recommended that I work with Brendan Oster and all has been well. In the wilderness years, I encountered some problems, but no more.

...and 23 more consumer comments for Ourisman Honda

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