Ourisman Honda

4800 Bethesda Ave
Bethesda, MD 20814301-656-1000
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Ourisman Honda

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Hourly labor rate for major mechanical repairs
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Consumer Ratings for Ourisman Honda — 212 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Ourisman Honda

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Makes serviced:

  • Acura
  • Honda

Makes serviced under manufacturers' new-car warranties:

  • Honda

Consumer Comments for Ourisman Honda

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Consumer from Chevy Chase, MD
Jun 05, 2019
Quality has been OK with only a few glitches over the years, but their prices have become outrageous. On a $430 repair bill they added nearly $40 for "shop materials" even though they itemize (and charge separately for) washers, solvents, etc., $9.95 for "hazardous materials handling" and -- here's the most absurd one -- $3.75 for "document recording & retention." I spoke to the manager about the last one, and he said it was to pay for their computer system. Surely when they are charging $148/hour for labor such costs should be included in their cost of doing business.
Consumer from Washington, DC
Jan 21, 2019
Fair, thorough, professional.
Consumer from Bethesda, MD
Oct 24, 2018
My 01 Honda Civic EX has been serviced exclusively there for all these years. Work is always done well--have never had a problem afterwards. Recently, had to replace automatic transmission. Shopped the job around town. Found lower prices and renegotiated with Ourisman. In the end I paid about $200 more than other bidders because I knew I could trust Ourisman with the final result and not have a hassle.

...and 43 more consumer comments for Ourisman Honda

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