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Bray & Scarff

831 Rockville Pike
Rockville, MD 20852301-251-6150

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Consumer Ratings for Bray & Scarff — 2 Ratings

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Consumer Comments for Bray & Scarff

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Consumer from Silver Spring, MD
Nov 22, 2018
Not Recommended
We retained Bray & Scarff to remodel our kitchen. We were on a relatively modest budget (as these things go) and we were not seeking exotic solutions. The design services were adequate but due to abismal communication between areas of the company (as well as to us the homeowners) and lack of project management the job ran many weeks beyond the target completion date. They failed their Maryland plumbing and electrical inspections which extended completion even further. Worst of all, they displayed a shocking lack of customer focus and creative problem solving skills. By default, we ended up spending countless hours essentially managing the project we had hired them to do. And the regional kitchen works executive was patronizing and insulting when we respectfully raised issues for resolution.
If for some reason you decide to use Bray & Scarff, get legal advice before contract signing and be prepared to pay top dollar for substandard service.
Consumer from ROCKVILLE, MD
Aug 28, 2012
Recommended