Koons Ford Lincoln Mazda

3111 Automobile Blvd
Silver Spring, MD 20904301-890-6100
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Koons Ford Lincoln Mazda

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Consumer Ratings for Koons Ford Lincoln Mazda — 45 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Koons Ford Lincoln Mazda

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Makes serviced:

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hyundai
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen

Makes serviced under manufacturers' new-car warranties:

  • Ford
  • Lincoln
  • Mazda

Consumer Comments for Koons Ford Lincoln Mazda

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Consumer from SILVER SPRING, MD
Sep 12, 2017
Costs are relatively high compared to private repair shops. Routine seven point inspections usually result in recommended work not in accordance with auto manufacturer's service schedule or not required.
Consumer from SILVER SPRING, MD
Jun 23, 2017
As far as dealers go, Koons is better than the typical dealer for sure. I have always been fully satisfied with the customer service agents. Unfortunately, for several warranty/recall service jobs, I have had to bring the vehicle back for a second and even third try either due to poor quality service or simply not actually ordering the right part.
Consumer from WASHINGTON, DC
Sep 18, 2012
I went for a 50,000 mile check up for a car that is well-maintained. I was shocked when told that this regular servicing, which I anticipated would cost approximately $200, would cost over $1000 based on all of the other issues that the technician had identified. This seems to be a regular bait-and-switch practice for repair shops based at dealers - bring people in with coupons for their regular service, and then add a laundry list of "recommended" additional services.

...and 1 more consumer comments for Koons Ford Lincoln Mazda