Metropolitan Bath & Tile

8424 Westphalia Rd
Upper Marlboro, MD 20774301-516-6000



Consumer Comments for Metropolitan Bath & Tile

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Consumer from ARLINGTON, VA
Feb 15, 2018
This is for my bathrooms, as done almost two years ago.
I am recommending, but with the very strong warning that you check the contract and look for missing items.
I thought I was getting a heated towel rack and new extractor fans.
I am 100% sure that Cloud and I agreed on the heated towel rack.
I thought all tiles would be diamond.
I thought the work would be done in three weeks.

When the work started, noticed that the towel rack was not going to happen as not in contract.
No recourse for that - my mistake!
We have the same thirty year old extractor fans in our bathrooms also - ouch!
Diamond tiles in small bathroom - extra charge.

The work took almost two months. In the middle of the installation, Max noticed that the hardware was the wrong finish.
Max and Chris finished their part, but the switches were never finished. Yours truly did those.
Contract doesn't include paint. It didn't include some carpentry changes I thought necessary (new glass shelves in storage area).
We paid a lot of money only to have expensive features omitted, we knew paint wasn't included though.

Positives : Max is probably the best all around contractor for tile, cabinets and plumbing.
The work is flawless and has held up. No need for a warranty, good work is what you need.
The design by Cloud is fantastic, people complement us with a "wow" everytime.

Our satisfaction was substantially reduced by the front office bumbling. Unfortunate and expensive lesson.
If you would like photos, let me know, happy to share.
And thanks to Max and Chris for excellent work.
Consumer from WASHINGTON, DC
Aug 23, 2015
Consumer from BOWIE, MD
Nov 10, 2011

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