Best Buy/Geek Squad

All locations combined
Checkbook's Top Rating
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Prices for Best Buy/Geek Squad

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Consumer Ratings for Best Buy/Geek Squad — 2662 Ratings

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Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Types of equipment shop repairs:

  • Apple desktops
  • PC laptops
  • Apple laptops
  • PC desktops
  • Tablets

Consumer Comments for Best Buy/Geek Squad

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Consumer from West Chester, PA
Feb 09, 2024
I used Geek Squad for years - and got prompt useful affordable service from local Best Buy store Geek Squad. That has changed significantly with move to 'My Best Buy Total' where the local staff sends most things out. Plus the information on price and coverage from local staff was completely wrong. The result was being overcharged - with delays and poor communications with the remote Geek Squad technicians. Immediately canceled the service contract.
Consumer from Phoenixville, PA
Jul 01, 2022
All the technicians I worked with were very professional.
Consumer from Downingtown, PA
Jun 26, 2022
Used Geek Squad in Downingtown PA, very satisfied with service

...and 1 more consumer comment for Best Buy/Geek Squad