Yates Automotive Service

317 E Braddock Rd
Alexandria, VA 22301 703-683-5300
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Prices for Yates Automotive Service

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Consumer Ratings for Yates Automotive Service — 86 Ratings

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Complaints for Yates Automotive Service

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Yates Automotive Service

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Consumer from Alexandria, VA
Mar 14, 2024
Vastly overpriced. Arrogance. Yates keeps buying up competitors in the neighborhood and then closing them down. They estimated a job for my car at $2400. When I got a competing estimate form another shop for $750 less they dropped the price without discussion. What does that say about their prices--they charge what they can get away with, not what is reasonable.
Consumer from Alexandria, VA
Feb 04, 2022
I have been a long time customer of Yates, along with their predecessor, Alexandria Car Care. Most recently, they tried to convince me I needed a very large repair on my car. When I asked them how frequently a car needs this service, they told me every 80,000 miles. I asked them to look in their computer records as I was fairly sure I had this service done. They claimed they checked and did not find anything. Once I got home I went through my records and found yes, indeed, I did have this service done 50,000 miles ago. So, they attempted to pull a fast one on me to the tune of $2,800!
Consumer from Alexandria, VA
Dec 29, 2021
We took a car there for the annual VA safety check. They gave me a $2K list of what they described as essential repairs to pass the car. I was dubious so had them put a "failed" sticker on it and I took it to another service place, who passed it without question. Afterwards, I asked about one of the items on the Yates list, and the other guy said he did not think that was a problem on my car, and in any case, it was not on the safety check list.

...and 23 more consumer comments for Yates Automotive Service