Arlington Autocare

3298 Wilson Blvd
Arlington, VA 22201703-247-3060
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Arlington Autocare

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Consumer Ratings for Arlington Autocare — 54 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Arlington Autocare

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Arlington Autocare

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Consumer from ARLINGTON, VA
Nov 22, 2017
Don't really trust them. Recommended service that wasn't needed, costs on the high side, but they do get the job done promptly and correctly if you are in a bind.
Consumer from ARLINGTON, VA
Nov 13, 2016
They charged $45 (including taxes/fees) on a routine oil change and tire rotation. Then told me I had a nail in a tire, which they'd be willing to patch for $40. I wish I'd thought to take pictures of my tires before going there. They seem to be short-staffed; put people on hold for what seemed like 10-15 minutes when I dropped the car off, and left me on extensive hold when I called for pick-up. They are open on weekends, an advantage over some more highly-rated competitors. Sigh.
Consumer from HERNDON, VA
Sep 04, 2016
DON'T GO HERE unless you like to gamble with your car.
I took my Mom's car to this place because it was the closest repair shop to her Arlington home and there were some OK reviews here on Consumer Checkbook. Big mistake.
SHORT VERSION: I drove her car to the shop to have them repair whatever caused an EVAP error code during a failed emissions test. By the time they were done "repairing" it two days later, the car could not be driven and had to be towed back to my Mom's house. The engine was shot and she ended up donating it to a charity.
Of course, ever since I've felt guilty about killing my Mom's car. Don't let it happen to you.
DETAILED VERSION: I needed to find the cause of the EVAP error code that caused Mom's car to fail an emissions test, and drove the car two miles or so to this shop.
They told me they found the cause (a bad section of the fuel line) and fixed it. But they insisted that the car also needed an O2 (oxygen) sensor (which was NOT on the emissions test "fail" report). Yet at the same time, in fact before even telling me about the O2 sensor, they had been road-testing the car after making the EVAP repair - they said, to run the car through its on-off cycles to prepare it for emissions re-testing. But why would they do that before installing the O2 sensor they said it really, really needed - the car would just have to go through the cycles all over again after installing the O2 sensor?
Anyway, during their road-testing, they said, the car sputtered violently and died. They were able to jump-start it and get it back to the shop. At this point they told me they believed the oil pump had failed - not because they had diagnosed it, but because the engine oil "looked very dirty" and could cause the oil pump to fail. At that point, already owing $600+ for the EVAP repairs, I gave up and had the car towed to Mom's house. Subsequent diagnosis by a garage owner who considered buying the car for parts determined that the engine had thrown a rod. Must have been some rough "road testing" these guys did.
Good Luck, all ye who enter here.

...and 17 more consumer comments for Arlington Autocare