Services We Rate Services we rate   Auto Services Healthcare Providers Home Services Financial Services Pet Care Stores Washington, DC area
Consumers Checkbook

Auto Services

Healthcare Providers

Home Care

Financial

Personal Services

Pet Care

Stores

Consumers Checkbook

Ratings & Advice

Buying a New Car

Consumers Checkbook

Popular

Doctors

Dentists

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Services we rate
Checkbook Logo

Looney's Tile and Grout Restoration

44081 Pipeline Plaza #105-6
Ashburn, VA 20147 703-999-1933

Ratings

?
?%    
? out of 2 recommended

Consumer Ratings for Looney's Tile and Grout Restoration — 2 Ratings

Register here and see full info on Looney's Tile and Grout Restoration, FREE.
Percent of customers who rated service "superior" for:
Doing service properly on first try
?
?%    
Promptness/responsiveness
?
?%    
Advice on service options and costs
?
?%    
Overall quality
?
?%    

Consumer Comments for Looney's Tile and Grout Restoration

Register here and see full info on Looney's Tile and Grout Restoration, FREE.
Consumer from Gainesville, VA
Jul 16, 2023
Not Recommended
We used looneys for a primary bathroom remodel. The project was finished but what it took to get there was appalling. We were very straightforward and gave them step by step instructions up front with no change orders and we were told that it would be an easy project for them; they were very wrong in that statement. I don’t know if we got the amateur F team but it was an awful experience at every turn. Here is what we experienced using Looneys: -The 15 day project turned into 3 months. -The project manager assigned to our project was awful and very absent. We ended up managing the entire project ourselves. -Used black silicon on a white bathtub. -Plumbing didn’t work after they said the job was complete. -Baseboards were not removed during demo and they installed tile around old baseboards despite the fact that we purchased new baseboards and informed them we wanted those installed. They then had to removed the old baseboards around the tile which caused unnecessary damage to the dry wall. -Tile was installed incorrectly and had to be removed and redone. -Failed to silicon multiple areas -Cut tile in the bathroom with no barrier to the adjacent bedroom (despite this being in our contract). This caused dust and a disgusting film all over our bedroom. Looneys said they would pay for a cleaning service at the end of the project so we were stuck living in that disgusting mess, cleaning it ourselves, or hiring our own cleaning service for the whole month they were still working. -Caused damage to our drive way and grass since they don’t know how to back out of a drive way properly. -Caused a leak to the room below our bathroom -Showed up late or didn’t show up at all multiple times -Some days were working until 9pm somedays to “try and get ahead” -The project manager who did show up a few times during the project reeked of cigarette smoke so bad that it left our home smelling of cigarettes for hours.
Consumer from MC LEAN, VA
Nov 28, 2017
Recommended
Excellent job retiling my master bathroom, installing new vanity tops, and a new shower enclosure. They also replaced toilets and regrouted bathroom tile floors in the other bathrooms. I'd hire them back for another job.

You won't find anything else like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Thousands of undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices

Tile Installers Articles

Tile Installation Tips

To get your money’s worth, and a job that looks good and lasts, here are tips on tiling—from finding a good contractor to checking the finishing details.

Read More »

Tips on Choosing Tiles

Whether you need to cover a kitchen backsplash, redo the floor in your powder room, or pick finishes and materials for an entire house, tile is a big part of many remodeling projects. But walk into a tile showroom or home improvement store, and you may be overwhelmed with options. Cement or porcelain? White or off-white subway tiles? Glass tiles etched and painted with songbirds or a marble mosaic that looks straight out of Pompeii?

Read More »

More Articles »

Related Content