Ourisman Toyota

4135 Auto Park Cir
Chantilly, VA 20151 703-378-2121
Checkbook's Top Rating
Quality NO
Price NO

Prices for Ourisman Toyota

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Consumer Ratings for Ourisman Toyota — 110 Ratings

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Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Complaints for Ourisman Toyota

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Makes serviced under manufacturers' new-car warranties:

  • Scion
  • Toyota

Consumer Comments for Ourisman Toyota

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Consumer from FAIRFAX, VA
Apr 02, 2024
I have had my 2018 RAV4 for 4 years and have only gone to Ourisman Chantilly. I most likely pay more for repairs but I get in quickly, get a loaner conveniently on the spot, and my car is fixed the first time. I do only have 53K on it so time will tell if the positive trend continues. Being a single 68 year old woman does not give me concern. I feel I am always given the full picture and it is my choice to follow through on recommended repairs or not. The ease of the experience with them usually makes it worth it for me.
Consumer from Reston, VA
Nov 21, 2023
Any repair or oil change leads to a litany of suggested repairs that can cost into the thousands. We recently brought in the car with the specific guidance, "oil change only." and they came out with suggested services costing hundreds upon hundred more. As a non-car person, I believe I may have trusted the service personnel's recommendations too much in the past. I suggest that you find a repair shop near you known for its honesty.
Consumer from Herndon, VA
Sep 16, 2023
They recently recommended additional multiple service additives not recommended or required by Toyota and also said I had an expensive maintenance issue but weren't specific enough (except for the repair cost). I declined the additives and got two second opinions about the maintenance issue. Neither of the two service providers agreed with the issue and there has not been a problem in the past year and driven thousands of miles.

...and 11 more consumer comments for Ourisman Toyota