Northern Virginia Roofing

14140 Parke Long Ct #F
Chantilly, VA 20151703-820-3077
Checkbook's Top Rating (Checkbook's top rating)
for Quality NO

Price for Northern Virginia Roofing

Portion of price company usually lets customers pay at completion
?

Consumer Ratings for Northern Virginia Roofing — 41 Ratings

Percent of customers who rated service "superior" for: | = average for all roofers
Register here and see full info on Northern Virginia Roofing, FREE.
Doing service properly on first try what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Neatness of work what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated company "adequate" or "superior" what is this?
?
?%    

Complaints for Northern Virginia Roofing

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Areas Served by Northern Virginia Roofing:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of roofs company installs:

  • Asphalt shingle
  • Built-up roof
  • Metal
  • Metal sheet
  • Metal shingle
  • Modified bitumen
  • Single-ply
  • Slate shingle
  • Urethane foam
  • Wood shingle/shake

Types of roofs company repairs:

  • Asphalt shingle
  • Built-up roof
  • Metal
  • Metal sheet
  • Metal shingle
  • Modified bitumen
  • Slate shingle
  • Urethane foam
  • Wood shingle/shake

Consumer Comments for Northern Virginia Roofing

Register here and see full info on Northern Virginia Roofing, FREE.
Consumer from HERNDON, VA
May 03, 2014
These folks were advertise on WMAL. They were great in all respects. Once the roof was removed they showed me sheets of plywood that needed replacement and offered a very reasonable price to replace these pieces. I am not sure I could have bought just the wood from a place like Home Depot for what they charged me to replace these pieces - P & L. They gave me a 25 year warranty, but later sent a letter telling me the shingles were up-graded to 30 years and that provided me an extra 5 years protection at no charge. They did not have to pass that along but I am glad they did. Shows they have integrity.
Consumer from MC LEAN, VA
Apr 16, 2012
I hired Northern Virginia roofing after meeting representatives at a Dulles home show. Two previous attempts to repair a leak caused by the addition of a natural gas vent had failed. For each of these previous attempts we paid $100 and $150 including purchase and placement of roofing. Both repairs were made by roofing firms. Northern Virginia sent an estimator to my home within a reasonable time after the home show. He made an appointment, showed up on time, and left me his card --"master painters". Only recently did I learn that he had been an employee in the previous year, but was no longer an employee, but a subcontractor. When the leak continued I called the company and spoke with the owner. I received no satisfaction. In addition, the charge from Northern Virginia roofing was close to $900. When I received the estimate for repair of the leak and caulking of the peaks of the oversized garage and the main house, the company representative implied that the other two repair attempts had been ineffective because they were incomplete. Caulking of the roof joint was needed. A few weeks later a repair was made. The roof expert arrived in an unmarked compact truck, the same truck used by contractors for Miss Utility. Only when I saw him making a second trip to the backyard did I call the company and ask if they had sent someone. He had no longo on his shirt. When they said yes, he was their representative, a few phone calls later, I went outside,just before he left. He was about to leave, I learned through an interpreter, because he could not find the shingles to use for the repair. The second time the roof was repaired, shingles were replaced, but they were not the same as the rest of the roof. In the interim, we found identical shingles, and part of the $900 estimate was to remove the mismatched shingles and use the ones that matched the original. Work was begun, however, when I questioned contract roofer why he was not caulking the main roof, he said it was not in the contract. Another call to Northern Virginia Roofing and the sales contractor straightened this out,but the contract was not corrected. The work was completed in about an hour; when I questioned the roofer why I had paid almost $900 for what appeared to be the same amount of work as before plus a few minutes of running a line of caulk along the roofline, he shrugged. For this reason I had called the owner who was not responsive. It was only when I called him, however, that he informed me he was charging a $500 minimum in addition to the cost of the work performed. I cancelled the other siding work that I had asked them to do and have since had it performed for less than half the amount by a licensed contractor. The next time I thought about calling another roofing company to attempt a fourth time to repair the leak, it was suggested that I call Northern Virginia Roofing and ask them to fulfill their warranty. I was treated much better the second time, at first. The company agreed to send someone out to evaluate the leak; however, he insisted that the work had not been done by their company because it was not "in the contract" -- only repair of a second vent was in the contract. I took him outside and asked him to compare the pictures in his file with the mismatched shingles with the roof now with the matched shingles. Only when I became very angry did he agree to send a crew to retar the roof. I don't believe that this is sufficient to repair the leak, but I was not charged. Hire this company if you wish, but you will get subcontractors who do not speak English. Company employees make the estimates and others do the work. It's probably not worth your time and trouble, unless this is what to expect from all roofers.
Consumer from FALLS CHURCH, VA
Jan 23, 2012
We used them 7 years ago but are still uncovering problems with the roof they replaced. Most recently: the chimney flashing was not installed properly, resulting in serious leak in LR over time. An indep. inspector today has traced the problem back to the inadequate flashing. Also egregious: they used too-long nails when hammering shingles on our extensive roof overhang, resulting in hundreds of exposed nails (the sharp end, exposed about 1/2 inch in each case) around the perimeter of our house. Looks awful. When I finally discovered the exposed nails (too late), I remembered that on the day of installation, the foreman had halted the job midway, entered my house, held up a few different nails, and asked me which one I wanted him to use. I said: I don't know; whichever one YOU think. So now I have to live with the exposed nails all around the outside of the house. Covering his mistake, much?

...and 7 more consumer comments for Northern Virginia Roofing

Page 0 of 1